webstories plugin editor not opening

Viewing 2 replies - 1 through 2 (of 2 total)
  • Luckyna San

    (@luckynasan)

    2 years, 9 months ago

    Hello @maxlearn , thanks for reaching out and letting us know you’ve tried switching themes. Could you also try temporarily disabling all other plugins to see if the issue still occurs? The Health Check & Troubleshooting plugin is a great way to do that without interrupting your visitors.

    • Does this also happen in another browser and when in incognito mode?
    • If you could provide what information you can from your Site Health info privately through this form that would be great.
    Luckyna San

    (@luckynasan)

    2 years, 8 months ago

    We are going to mark your topic as resolved since we haven’t received any further responses. Please feel free to open a new support topic if you experience any other issues. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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