Webstories plugin not working

  • Resolved jaipuria20

    (@jaipuria20)


    3 years, 9 months ago

    Below is the error mentioned

    TypeError: ((intermediate value)(intermediate value) , (intermediate value)(intermediate value)(intermediate value)).replaceAll is not a function

    at ImageDisplay (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:17:100072)
    at div
    at MaskedElement (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:23:1654)
    at BorderedMaskedElement (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:23:2054)
    at WithMask (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:23:310514)
    at div
    at fullSizeAbsolute (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at WAAPIAnimationWrapper (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:1:22858)
    at div
    at fullSizeAbsolute (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at WAAPIAnimationWrapper (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:1:22858)
    at div
    at fullSizeAbsolute (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at WAAPIAnimationWrapper (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:1:22858)
    at WAAPIWrapper (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:1:23240)
    at AnimationWrapper (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:54:17123)
    at div
    at displayElement__Wrapper (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at DisplayElement (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:54:17280)
    at DisplayPage (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:176:92457)
    at div
    at layout__PageAreaSafeZone (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at div
    at layout__PageAreaWithoutOverflow (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at div
    at layout__FullbleedContainer (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at div
    at layout__PaddedPage (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at div
    at layout__PageClip (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at div
    at layout__PageAreaContainer (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at PageArea (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:176:64197)
    at displayLayer__DisplayPageArea (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at section
    at layout__LayerGrid (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at Layer (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:176:60598)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at Provider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:1:24262)
    at StoryAnimations (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:176:93365)
    at DisplayLayer (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:176:94329)
    at div
    at selectionCanvas__Container (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at WithOverlay (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:26006)
    at SelectionCanvas (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:214:11283)
    at div
    at canvasElementDropzone__Container (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at CanvasElementDropzone (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:214:14024)
    at div
    at dropTarget__Content (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at div
    at dropTarget__DropTargetComponent (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at UploadDropTarget (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:122:8310)
    at CanvasUploadDropTarget (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:214:13523)
    at section
    at canvasLayout__Background (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at EditLayerFocusManager (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:176:8519)
    at ue (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:702469)
    at CanvasLayout (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:214:25648)
    at Canvas (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:214:27728)
    at ErrorBoundary (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:48924)
    at div
    at layout__CanvasArea (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at RichTextProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:32733)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at VideoTrimProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:214:31169)
    at Workspace (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:214:32643)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at MediaRecordingProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:152:2647)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at RightClickMenuProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:216:9299)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at UnitsProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:74740)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at CanvasProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:54:1580)
    at section
    at layout__Editor (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:707336)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at WithOverlay (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:26006)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at SidebarProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:298:12244)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at HighlightsProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:124:9061)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at ChecklistCheckpointProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:118:1229)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at LayoutProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:77654)
    at y5 (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:298:14312)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at MetaBoxesProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:300:9097)
    at G3
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at PageDataUrlProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:54:22123)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at PageCanvasProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:54:24543)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at HelpCenterProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:54:9340)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at DropTargetsProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:72333)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at TransformProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:36419)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at MediaProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:63067)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at FontProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:34624)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at CurrentUserProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:13807)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at TaxonomyProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:67887)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at StoryTriggersProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:10245)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at StoryProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:10925)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at SnackbarProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/815.js?ver=d3fd8338f8aa3dc20995:17:52356)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at HistoryProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:38:18533)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at Media3pApiProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:46:31855)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at APIProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:49683)
    at https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:730116
    at ConfigProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:49395)
    at ErrorBoundary (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:18:48924)
    at Fe (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:705425)
    at ue (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/6527.js?ver=d3fd8338f8aa3dc20995:1:702469)
    at FlagsProvider (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/1344.js?ver=d3fd8338f8aa3dc20995:1:36985)
    at StoryEditor (https://healthyfyeme.com/wp-content/plugins/web-stories/assets/js/wp-story-editor.js?ver=d3fd8338f8aa3dc20995:54:35297)
    • This topic was modified 3 years, 9 months ago by Jan Dembowski.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Adam Dunnage

    (@adamdunnage)

    3 years, 9 months ago

    Hi @jaipuria20 thanks for opening a support topic with us. Sorry to see you are running into an error in the Web Stories plugin. To determine a cause for this could you please share some more information:

    1. Your Site Health Information which you can share privately using this form.
    2. Do you see any console errors along with this message?
    3. Where and when are you seeing this error? For example is this in the editor.

    Let me know if you have any questions on the above.

    Thread Starter jaipuria20

    (@jaipuria20)

    3 years, 9 months ago

    2) load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.0.1:2 Uncaught TypeError: Cannot read properties of null (reading ‘getElementsByTagName’)
    at HTMLDocument.<anonymous> (admin.js?ver=2.0.32:9:28)
    at e (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.0.1:2:30038)
    at t (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.0.1:2:30340)

    3) Yes I am getting the error in the editor whenever I try to add new webstory by mobile.

    Adam Dunnage

    (@adamdunnage)

    3 years, 9 months ago

    @jaipuria20 Thanks for the information. Could you please try following the troubleshooting steps here to see if you can see any potential theme/plugin conflicts.

    Is this only happening when trying from mobile or does this also happen for you when using a laptop/desktop?

    Adam Dunnage

    (@adamdunnage)

    3 years, 9 months ago

    @jaipuria20 Just checking in here to see if you have managed to follow the suggested steps and if you are still experiencing the issue?

    Adam Dunnage

    (@adamdunnage)

    3 years, 9 months ago

    Since we haven’t received any further response, your topic will be marked as resolved. Please feel free to create a new topic if there is something else we can help with. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Webstories plugin not working’ is closed to new replies.