WebToffee Import Export Plugin Help

  • Resolved katherine1234

    (@katherine1234)


    10 months ago

    The plugin works for months but able to export any order details for 2 weeks.

    The page I need help with: [log in to see the link]

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    10 months ago

    Hi there,

    Thanks for reaching out to us.

    We understand you’ve been experiencing issues with exporting orders for the past two weeks, after months of smooth operation.

    If your concern is with the order export feature, it’s possible that the issue may be linked to a incompatibility introduced with the recent WooCommerce 10 update. We’re happy to let you know that this has been resolved in our latest plugin release, v2.6.3, which is now live. Kindly update to this version and let us know if the issue persists.

    Additionally, please note that this forum is dedicated to the support of the Product Import Export for WooCommerce plugin. If you are using the Order Export & Order Import for WooCommerce plugin instead, we kindly request you to post your query on that plugin’s dedicated support forum so we can assist you more accurately.

Viewing 1 replies (of 1 total)

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