Weight not correctly synchronized

  • Joffrey Nicoloff

    (@agent3w)


    4 years, 4 months ago

    Hello,

    shop shipping settings :
    weight : g (grams)
    sizes : cm

    During checkout, Packlink prices are OK.

    In Packlink app, after order is syncrhonized, weight is wrong : 190 g became 190 kg (weight x1000) !!!

    Please update your plugin or your web app for synchronization.

    Thanks.
    Best regards.
    Joffrey

Viewing 1 replies (of 1 total)
  • Plugin Author packlink

    (@packlink)

    4 years, 3 months ago

    Hello,

    Thanks for your message and for reporting this error.
    One of our account manager will reach out to support you in solving the synchronization issue

    Thanks
    Best regards

    Roland

Viewing 1 replies (of 1 total)

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