Weight on email

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author isabel104

    (@isabel104)

    9 years, 3 months ago

    I can’t reproduce this issue. Are you maybe using custom email templates? What other WooCommerce plugins are you using so I can try to reproduce that issue.

    Some things to check:

    Do you also have it enabled to show attributes in the emails? Or only Weight and Dimensions? If you do have it enabled to show attributes in the emails, are those showing up in the emails?

    Also, are you sure that you’ve entered a weight for the specific product?

    Thread Starter ufo56

    (@ufo56)

    9 years, 3 months ago

    Hi

    No, im using default templates /plugins/woocommerce/templates/emails/

    In other places like Cart product attributes works great.
    I have enabled this “Show Attributes on Customer Order Emails”

    At moment attributes are only shown there ( Order view on admin panel) http://i.imgur.com/RUsNFAM.png in Product page and in Cart. Basically everywhere else than emails.

    Plugins list
    Ninja Forms
    Smart Reporter for e-commerce
    Woocommerce All Discounts
    WooCommerce Email Test
    WooCommerce Product Archive Customiser
    WooCommerce Show Attributes
    WOOF – WooCommerce Products Filter
    WooSidebars
    WPML Multilingual CMS
    WPML String Translation
    Yoast SEO

    WC Show Attributes settings

    View post on imgur.com

    View post on imgur.com

    • This reply was modified 9 years, 3 months ago by ufo56.
    Plugin Author isabel104

    (@isabel104)

    9 years, 2 months ago

    I still cannot reproduce this issue, but I have not tested with all of the WooCommerce addon plugins that you are using. I would try removing each WooCommerce addon plugin, and re-test sending a WooCommerce email, to see if there is a conflict. In particular, try disabling the “WooCommerce Email Test” extension.

Viewing 3 replies - 1 through 3 (of 3 total)

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