Weird Refresh

  • Resolved mrogowski

    (@mrogowski)


    4 years, 9 months ago

    Hey,

    I’m currently using the Ajax Product Filter for a client’s site, and I’m experiencing a weird error where I select from the sidebar, and when it refreshes it shows a black page. I have to do a manual refresh to get it to show the filtered products. Can you speak into this at all? I provided a URL as an example page, but this applies to pages across the site.
    Thanks,
    Maddie Rogowski

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Andrea Grillo

    (@agengineering)

    4 years, 9 months ago

    Hi there,

    thanks for contacting us. The issue is related at the lazy load that you have on your page.

    Could you try to disable it, please?

    Thread Starter mrogowski

    (@mrogowski)

    4 years, 9 months ago

    Hey @agengineering !

    We added some code to the functions.php file in theme builder. The lazy load is gone, but the problem still remains. Anything else you can suggest?

    Plugin Support Andrea Grillo

    (@agengineering)

    4 years, 9 months ago

    Hi,

    the product list are loaded correctly but are set to not visible and this is cause by the animation that you have on this page. Probably isn’t only the lazy load, you should try to remove all page effect on load in order to solve it.

    Thread Starter mrogowski

    (@mrogowski)

    4 years, 9 months ago

    @agengineering This seems to be the answer. I will take animations off these pages. Thanks for your help!

    Plugin Support Leanza Francesco

    (@leanzafrancesco)

    4 years, 9 months ago

    Hi,
    you are welcome!

    If you like the plugin and our support, please, support us with a good review.
    It takes just a minute. Thank you! 😉

Viewing 5 replies - 1 through 5 (of 5 total)

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