WF Firewall cannot be set up

  • Resolved gesineli

    (@gesineli)


    4 years, 12 months ago

    Hi there,

    I have problem setting up the Wordfence Firewall: According to my webhoster the server configuration is “Apache+CGI/FastCGI”. I downloaded the .htaccess and user.ini according to the instructions and then hit the button to configure. I saw the processing message on the bottom left corner but nothing happened: The Popup window to configure the firewall neither vanished nor did I get an error message. But the firewall is still in Basic Protection mode.

    Any idea what the solution might be?

    Thanks in advance for your help!

    Gesine

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support wfphil

    (@wfphil)

    4 years, 12 months ago

    Hi @gesineli

    I would like to have a look at your Wordfence diagnostics report. Please go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and gesineli as the forum username please.

    Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

    Thread Starter gesineli

    (@gesineli)

    4 years, 12 months ago

    Diagnostics Report has been sent successfully. 🙂

    Plugin Support wfphil

    (@wfphil)

    4 years, 12 months ago

    Hi @gesineli

    It appears that Wordfence can’t write code to the main .htaccess file in the document root directory where WordPress is installed.

    If you are not sure what to do with the instructions below then your hosting provider may be happy to help you.

    On the Wordfence Tools >> Diagnostics page expand the Wordfence Firewall section.

    On the line wordfence-waf.php path, copy the full file path for the wordfence-waf.php file.

    For example it will look something like:

    /absolute/file/path/to/wordfence-waf.php

    Now add this code below to the main .htaccess file in the document root directory where WordPress is installed. Note that you must update the correct file path for your server that you found earlier.

    # Wordfence WAF
<IfModule mod_php7.c>
php_value auto_prepend_file '/absolute/file/path/to/wordfence-waf.php'
</IfModule>
# END Wordfence WAF

    The firewall should now be optimized and the Protection Level will say Extended Protection.

    Thread Starter gesineli

    (@gesineli)

    4 years, 12 months ago

    Hi wfphil,

    thanks for your reply! The absolute path showed in the diagnostics tab is /home/…/…/wordfence-waf.php. Do I get you right that the code snippet you provided with your last post has to be added to the .htaccess file of the home folder in this case?

    In the home folder a .htaccess file already exists but it is empty at the moment. So should I just add the code snippet in there?!

    Thanks for your help – much appreciated!!
    Gesine

    • This reply was modified 4 years, 12 months ago by gesineli.
    Plugin Support wfphil

    (@wfphil)

    4 years, 11 months ago

    Hi Gesine

    Thank you for the update.

    The name of the directory where WordPress is installed is actually named wordpress so you would enter the required code in the .htaccess file in the directory named wordpress.

    Hope that helps.

    Thread Starter gesineli

    (@gesineli)

    4 years, 11 months ago

    Thanks a lot for your reply.

    in the .htaccess file of the wordpress folder there is already some WF code inserted. Im am not sure wheather to delete the existing one and replace it with the new one you gave me or to add the new snippet to the existing one?!

    This is the code which already exists:

    # Wordfence WAF
<Files ".user.ini">
<IfModule mod_authz_core.c>
	Require all denied
</IfModule>
<IfModule !mod_authz_core.c>
	Order deny,allow
	Deny from all
</IfModule>
</Files>

# END Wordfence WAF
    • This reply was modified 4 years, 11 months ago by gesineli.
    • This reply was modified 4 years, 11 months ago by gesineli.
    Plugin Support wfphil

    (@wfphil)

    4 years, 11 months ago

    Hi @gesineli

    Thank you for the update.

    Keep the code that you posted and add the additional code I gave you.

    Thread Starter gesineli

    (@gesineli)

    4 years, 11 months ago

    Hi @wfphil

    Thanks a lot for your help! With the code snippet you provided I could activate the extended protection level!

    Best regards
    Gesine

    Plugin Support wfphil

    (@wfphil)

    4 years, 11 months ago

    Hi @gesineli

    Thank you for the good news!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘WF Firewall cannot be set up’ is closed to new replies.