What a Shame. Update Broke Plugin – Plugin Code Disappears

  • Resolved mibtp

    (@mibtp)


    7 years, 10 months ago

    What a shame. I really liked this plugin before the update. Now have these issues:

    1- Popup keeps popping up even for visitors returning to same page 5 minutes ago.
    2- Plugin code disappears from the page – put in, test, looks fine. Hit update, go back to page 10 minutes later and code gone. Has happened over and over again.

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  • Sygnoos Support

    (@sygnoossupport)

    7 years, 10 months ago

    Dear @mibtp,

    Please, contact us and share a URL with the popup so we can check the issue live.
    Our developers will be happy to assist you and you’ll be glad with our plugin again. 😉
    Here’s our support email address: [email protected]

    P.S. Sorry for any inconvenience!

Viewing 1 replies (of 1 total)

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