Is that with the old super admin login?
Is that user the original admin user from before the install was made a multisite?
Anyway, this tutorial will show you how to add a new admin user.
https://www.wpbeginner.com/wp-tutorials/how-to-add-an-admin-user-to-the-wordpress-database-via-mysql/
Additionally or instead, I usually just add a new user if the site allows new user registrations and then ‘promote’ that user to admin via the database.
yes user original admin user or you can say super admin.
i have tried this also, i have to manually activate the user from admin panel so that user can login
i have remove all plugins then also its giving same error message
Yes, it’s probably not a plugin, though the plugins probably should have been deactivated during the conversion back to single site.
You probably need to follow the instructions above or maybe use the emergency password script here…
https://ww.wp.xz.cn/support/article/resetting-your-password/#using-the-emergency-password-reset-script
The whole article might help you some also.
https://ww.wp.xz.cn/support/article/resetting-your-password/
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If you ever want to do this again I’d recommend instead just migrating any subsites from the multisite that you want to keep then removing them from the multisite itself. That’s for subsites.
The overhead for staying a multisite is negligible and leaves you with the ability to run a sandbox site there to play around with or a temp site if you need it. Very handy!
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This reply was modified 6 years, 4 months ago by
JNashHawkins.