• Resolved jorge202

    (@jorge202)


    I’m starting to use Spectra and I’m having a problem when using overlay on an image. Let me explain: I add a container, change the HTML tag of said container from div to link and add the URL. Inside the container, I add an image. Everything works perfectly up to this point, but when I switch from a normal image to an overlay image, the image shrinks in size.

    Note: This error only occurs when changing the HTML tag from div to link. There is no problem when using div.”


    I’ll leave you the link to an example, excuse my writing style, I use a translator.

    • This topic was modified 3 years, 1 month ago by jorge202.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi @jorge202,

    Sorry for the inconvenience caused to you.

    I have tried to replicate the issue on my installation but it is working fine. Here is the reference video: https://d.pr/v/0v4kZM

    Please let me know the missing part.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter jorge202

    (@jorge202)

    I think that because it’s a single image and it doesn’t fill the container completely, it’s not noticeable. However, I believe that, for example, if you tried to use three images in the same column without margins between them, as can be seen in the example link, that’s where the error stands out the most.

    Thank you for your help

    Thread Starter jorge202

    (@jorge202)

    nobody?

    I would appreciate if someone can help me, thanks

    Hi @jorge202,

    I tried your new suggestions but could not replicate the issue. It would be helpful if you share a video that helps in replicating the issue.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter jorge202

    (@jorge202)

    I’m traveling in about 3 days I’ll come back and record the demo video, thanks for your time

    Hi @jorge202,

    Thanks for writing back.

    Please take your time. Let us know once you are back.

    Have a nice travel!

    Thanks.

    Thread Starter jorge202

    (@jorge202)

    Here’s an example: Changing an overlay collapses all the content.

    https://youtu.be/KBLws22iMW8

    Hi @jorge202,

    Thanks for writing to us.

    I am still not reproducing the issue even with a comparison of three images as shown here : https://share.getcloudapp.com/DOul5OQA.

    This looks like an issue that is unique to your site, to help better, I request you open a ticket from here: https://wpspectra.com/support/ so that the dev team can help better.

    Regards.

    Judith.

    Thread Starter jorge202

    (@jorge202)

    oh well, if it’s an exclusive problem, we’d better leave it here, I’ve found an alternative if it happens again in another website in the future I’ll open a ticket.

    Thanks for the help

    Mohsin Ghouri

    (@mohsinbsf)

    Hi @jorge202,

    Yes, please feel free to open a new thread if you face any issue in future.

    Have a nice day!

Viewing 10 replies - 1 through 10 (of 10 total)

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