Plugin Support
Peter
(@petersquirrly)
Hi John,
Unfortunately, we don’t have a video, however, we have the following tutorial which you can use
https://hidemywpghost.com/theme-not-loading-correctly-website-loads-slower/
In case you face any difficulties you can ask your hosting to add it for you.
Thank you for your response, Peter! Before receiving your valued information, my website crashed whilst trying to load Ghost Lite.
Any further advice would be most welcome.
I look forward to your response.
Kind regards
John White
Hi @blue43,
When the new paths are not loading correctly (theme layout is affected and get 404 errors on resource files), the new paths for CSS and JS are not found.
Now, as I don’t know your server configuration, I will send you help for all servers that may need manual configuration:
1. This usually happens on Nginx servers if the new paths are not added in the Nginx config and the Nginx service is reloaded.
To configure the plugin on Nginx Servers please follow this tutorials:
https://hidemywpghost.com/how-to-setup-hide-my-wp-on-nginx-server/
https://hidemywpghost.com/how-to-configure-hide-my-wp-on-nginx-web-server-with-virtual-private-server/
2. On Litespeed servers, if the Allowoverride is no set to ALL the .htaccess file can’t load the new paths.
Here is a tutorial we wrote for these situations to help configure the server correctly:
https://hidemywpghost.com/theme-not-loading-correctly-website-loads-slower/
Useful links:
https://hidemywpghost.com/kb/how-to-set-allowoverride-all/
https://hidemywpghost.com/make-sure-htaccess-is-working-with-allowoverride-all/
Note! After you save the settings in HMWP Ghost with the custom paths, clear the Litespeed cache from your server and the plugin.
To deactivate the plugin and login using the old paths, follow this link:
https://hidemywpghost.com/hide-my-wp-how-to-disable-the-lugin-in-case-of-error/
Hope this helps,
John
Thank you, John
My hoster (WP Engine) uses a hybrid of both NGINX and Apache Servers. Would the tutorial links suffice?
I look forward to your reply.
Kind regards
John White
My login username is not being recognised. How do I overcome this, please?
Plugin Support
Peter
(@petersquirrly)
You will have to enter your account through the WP Engine panel.
https://wpengine.com/support/seamless-login/
Apologies Peter,
I meant to say the login username for my Ghost account is not being recognised.
I hope that clears up the unintentional confusion I have authored.
Kind regards
John
Plugin Support
Peter
(@petersquirrly)
If you are trying to login into WP admin you will have to use your WP account, not the HMWPG account.
In case it doesn’t work, here you have an article on how to disable the plugin.
https://hidemywpghost.com/hide-my-wp-how-to-disable-the-lugin-in-case-of-error/
As for WP Engine, please make sure to follow this tutorial, or get in touch with their support to help you out with it. Should you contact them, don’t forget to send the new paths from the WP Engine notification you are receiving on the plugin.
https://hidemywpghost.com/hide-my-wp-pro-compatible-with-wp-engine/
In the end, before logout, test with another browser the new paths to see if everything works corretly.
I have the Hide My WP Ghost Lite plugin. Will the Pro version automatedly insert ReCAPTCHA . So when logging into my wp engine word press website ReCAPTCHA will be seen?
