You can enter messages via the chat box. Not sure if that’s what you are asking..?
there is a sender and a receiver…..
if a users sends a message via my webpage
Where do I receive it at?
Anyone can be a sender or receiver. Just open the chat box in a tab and send and receive (i.e., chat) with whoever else is using the chat box. Does that make sense?
So their is no central console so I can manage individual conversations.
Every chat is public to all users who are the console at the time.
Don’t get me wrong its a nice lightweight plugin, I would like to manage individual conversations.
Let me know and thanks for the quick responses
Correct, this is just a chat box plugin. That’s how chat box plugins work. You open the chat box if you want to chat. Also you can manage chats via the admin area, but not add new chats. I think what you are looking for is more something like this:
https://ww.wp.xz.cn/plugins/wp-live-chat-support/
I hope this is sorted, gonna go ahead and mark as “resolved” to help keep things organized. Feel free to post again with any further questions or feedback, etc. Thank you.