• Resolved bhanby

    (@bhanby)


    When adding a new ad — Where do you want to display ad. when I click oh PHP or shortcode placement. I get “an error occured” I do not get the option to add the code

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi bhanby,

    Thanks for reporting this issue. I tested it immediately by myself and created a new ad unit using the plain text and code ad type. I could not replicate your issue.

    Which ad type did you choose when this error appeared?

    Best regards,
    Joachim

    Thread Starter bhanby

    (@bhanby)

    Plain text and code. If I uninstall and reinstall advance ads. Will I lose all the ads I made?

    Hi bhanby,

    Thanks for your quick reply.

    If you uninstall Advanced Ads and do not activate the checkbox “Delete data on uninstall” in Advanced Ads > Settings, all ads, groups, placements, and settings keep stored. They will be there after reinstalling Advanced Ads.

    Before you do that: Do you notice any errors in your browser console when you choose this placement?

    Also, you can always assign your ads or groups to placements on the placement page (Advanced Ads > Placements).

    Best regards,
    Joachim

    Hi @bhanby,

    Have you been able to check if you see any errors in your browser console when this issue happens?

    Also, I tried again to replicate your issue. When you create a new ad unit (plain text and code), you can immediately see a field for the ad code in the Ad Parameters meta box. There, you should be able to insert your ad code and save the ad.

    Is this field not there?

    Best regards,
    Joachim

    Hi @bhanby,

    Does the issue still persist on your website?

    Best regards,
    Joachim

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Where to display ad errors out’ is closed to new replies.