While Activating Plugin Site lot working

  • Resolved hawish

    (@hawish)


    9 years, 8 months ago

    Hi,

    I just changed my wordpress site from another server. Everything is fine except my gallery.

    While activating plugin it showing “page isn’t working” page. I have many galleries on site. Solution please.

    Thanking You.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter hawish

    (@hawish)

    9 years, 8 months ago

    Hi,

    I forgot to say that same plugin with same version worked quiet fine in my old server. But now its not loading when activating plugin. My wordpress version is 4.6.1 and I have already updated nextgen Gallery to latest version on old server and there worked fine.

    Now I moved server to new one and while activating showing error.

    Solution Please.

    Thanking You

    Plugin Contributor photocrati

    (@photocrati)

    9 years, 8 months ago

    @hawish – Please try our external Reset Tool plugin here: https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip

    To install and activate, go to Plugins > Add New … Upload Plugin
    To use, go to Tools > NextGEN Gallery Reset

    We do not offer specific support for the Reset Tool plugin as is but it can help in many circumstances, please let us know if it does.

    Thanks!

    – Cais.

    Thread Starter hawish

    (@hawish)

    9 years, 8 months ago

    @photocrati – It doesnt Worked.

    Thank you for reply. I have done the same. When activating my NEXTGen Gallery plugin it showing blank white page.

    Solution Please.

    Plugin Contributor photocrati

    (@photocrati)

    9 years, 8 months ago

    @hawish – Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

Viewing 4 replies - 1 through 4 (of 4 total)

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