White Dashboard Page

  • Resolved GregF

    (@gregf)


    1 month ago

    Hello,

    After installing UpdraftCentral and adding the shortcode to a page, the Dashboard appears to load, then goes white. Dev Tools shows the following Console error:

    Block with API version 2 or lower is deprecated since version 6.9. See: https://developer.ww.wp.xz.cn/block-editor/reference-guides/block-api/block-api-versions/block-migration-for-iframe-editor-compatibility/ Note: The block “updraftcentral/dashboard” is registered with API version 1. This means that the post editor may work as a non-iframe editor. Since all editors are planned to work as iframes in the future, set the apiVersion field to 3 and test the block inside the iframe editor. deprecated.min.js?ver=e1f84915c5e8ae38964c:2

    I’d really like to try this out.

    Thanks.

    -Greg

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support vupdraft

    (@vupdraft)

    1 month ago

    What WP version, UpdraftPlus version and php version are you using?

    Is there anything in your php error logs if so, can you paste it using a tools such as pastebin.com?

    Thread Starter GregF

    (@gregf)

    1 month ago

    WP: 6.9.4
    UpdraftPlus: 1.26.4
    UpdraftCentral: 0.8.30
    PHP: 8.1

    There is nothing in error_log and when I enable debugging, no log file is generated. I’m on shared hosting, so I’m limited to what I can see in cPanel.

    Thanks.

    Plugin Support vupdraft

    (@vupdraft)

    1 month ago

    Apologies, one final question which theme are you using? – I am just trying to replicate the issue

    Thread Starter GregF

    (@gregf)

    1 month ago

    Theme is Kadence Pro.

    Plugin Support vupdraft

    (@vupdraft)

    1 month ago

    I don’t have Kadence pro but I do have installed the free version and I do get the same issue.

    Can you try briefly switching to one of the default 202x themes to see if the issue perists?

    This is just so I can verify that it is the theme for you too.

    Thread Starter GregF

    (@gregf)

    1 month ago

    Yes, I can confirm that the dashboard works as expected on the 2025 theme.

    Thanks.

    Plugin Support vupdraft

    (@vupdraft)

    4 weeks, 1 day ago

    Great, thanks. I will pass this onto our development team

    Plugin Support vupdraft

    (@vupdraft)

    4 weeks ago

    Hi,

    This version of UpdraftCentral is not compatible with your theme.

    We are about to launch a new, much improved UpdraftCentral in the next Month or so. For this you will need to have a TeamUpdraft account. There will be a very generous free tier available.

    Thread Starter GregF

    (@gregf)

    3 weeks, 6 days ago

    That’s too bad. If I can be notified when the new version launches, I’ll give it a try then.

    Thanks.

    Plugin Support vupdraft

    (@vupdraft)

    3 weeks, 6 days ago

    Hi Greg,

    The best way to keep updated of the release would be via our newsletter: https://teamupdraft.com/newsletter-signup/

    momo2005

    (@momo2005)

    6 days, 9 hours ago

    Hello!

    Same Problem here with the Theme Genesis.
    Worked fine til the WP Version 7.0
    PHP Version 8.2.31
    Genesis Version 3.6.2 (I’m using a child theme).

    But i don’t have a white screen. I have a lot of buttons without any functionality. But I have the same console error.

    Hope that helps. I have a lot of installations to update with your dashboard, love this plugin!

    Cheers, Monique

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    6 days, 9 hours ago

    @momo2005 Version 0.8.31 had a bug; 0.8.32 was released a few minutes after you posted this, so please update to that and try again. If you still have a problem, then please open a new topic, as your problem may not be related to Greg’s, and he doesn’t need to see email alerts for someone else’s issues.

Viewing 12 replies - 1 through 12 (of 12 total)

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