I have this in my console:
Failed to load resource: the server responded with a status of 500 ()
Hello @serviciosanti
I hope you’re doing well!
A 500 Internal Server Error usually happens when there is a conflict with another plugin or there is not enough PHP memory.
To increase PHP memory please edit your wp-config.php file, add this line right above/* That's all, stop editing! Happy blogging. */:
define('WP_MEMORY_LIMIT', '256M');
If PHP memory is increased and an error still there, lease run this quick test:
– Temporary deactivate all plugins, and leave only Hustle active
– If the issue is still there, switch to a default WordPress theme, like TwentyTwenty
– If all is well, start activating one plugin at a time, every time checking if the 500 error will come back.
Just in case, please have a site backup, before running this test, so if something will go wrong, you can always restore your site.
Let us know how it went!
Kind regards,
Nastia
Hello, thanks for answering.
I already increase my WP_MEMMORY_LIMIT to 256M and i still have the same error “Failed to load resource: the server responded with a status of 500 ()”.
I need to do the quick test? Is there another option instead of doing the Backup thing?
Thanks.
Hello @serviciosanti
I hope you’re well today!
If increasing WP_MEMORY_LIMIT doesn’t help, a conflict test – as suggested earlier by Nastia – would be essential and help identify the culprit which seems to be a conflict with either the theme or some other plugin.
While backup isn’t a “requirement” for such test and usually is not necessary, we always strongly recommend doing it just in case anything went wrong. It’s really much safer option and while now it might seem time-consuming, it might spare a ton of time and effort (and often money) if it turns out that during conflict test site got broken.
The chance that it will is quite small but nonetheless, it does exist and it’s much better to be safe than sorry, so to say.
However, the conflict test in this case would be fundamental troubleshooting step so it would be great if you could conduct it and let us know about results and knowing about the source of the conflict, we would take it from there.
Best regards,
Adam
