White page : “Wrong email”

  • Resolved sylvainfx

    (@sylvainfx)


    9 years, 7 months ago

    Hello,

    When I submit my NL form, if email is wrong, we are redirect to a white page whis “Wrong email”.
    Where can I configure redirection if we have a bad email plz?

    Thx
    Sylvain

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    9 years, 7 months ago

    Is it a custom form? Be sure the email field is name “ne”.

    Stefano.

    Thread Starter sylvainfx

    (@sylvainfx)

    9 years, 1 month ago

    The name is “ne” :/
    <input class=”newsletter-email” type=”email” name=”ne” size=”30″ required=””>

    Plugin Author Stefano Lissa

    (@satollo)

    9 years, 1 month ago

    The check should me made with javascript. Have the custom form a js validation or the call to newsletter_check()?

    Giuseppe

    (@giusimonetta)

    8 years, 11 months ago

    Hi,
    i have the same problem..
    this is the HTML form:

    <div class=”tnp”>
    <form method=”post” action=”http://www.domain.de/?na=s&#8221; onsubmit=”return newsletter_check(this)”>
    <div class=”tnp-field-firstname”><label><small>Name</small></label><input class=”uk-input tnp-firstname” type=”text” name=”nn” required></div>
    <div class=”tnp-field-email uk-margin-bottom”><label><small>Email</small></label><input class=”uk-input tnp-email” type=”email” name=”ne” required></div>
    <div class=”tnp-field-button”><input class=”uk-input tnp-submit” type=”submit” value=”Abonnieren”>
    </div>
    </form>
    </div>

    • This reply was modified 8 years, 11 months ago by Giuseppe.
    Plugin Author Stefano Lissa

    (@satollo)

    8 years, 11 months ago

    Hi, please provide a page where we can see the form. It seems correct but other errors on the page could cause the problem.

    Stefano.

    maury1971

    (@maury1971)

    8 years, 9 months ago

    ciao , dove cambio il testo del bottone Subscribe in tedesco Abonieren ?

    edf1211

    (@edf1211)

    8 years, 8 months ago

    Hi! I am having the same issue. Everytime I enter in a email from the home page it goes to a white screen and says “wrong email”. However, when I sent a test email through the backend of the site, it work. I am doing a single opt in on eliasherx.co if anyone can help me out I would appreciate it…. here is the html

    <div class=”input-group”>
    <input placeholder=”Email Address” type=”text”>
    <button type=”submit”><i class=”fa fa-pencil”></i></button>
    </div>

    Plugin Author Stefano Lissa

    (@satollo)

    8 years, 8 months ago

    You’re missing the filed name. Check the standard form.

    Stefano.

Viewing 8 replies - 1 through 8 (of 8 total)

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