White Screen

  • ghiberti85

    (@ghiberti85)


    7 years, 4 months ago

    Hello,

    The wordpress login page has a white screen of death and I can not resolve it.
    I backed up my content and tried to upgrade the PHP version via Cpanel, but the problem persists.
    After trying to update wordpress via FileZilla my wordpress has the following message:

    “Parse error: syntax error, unexpected T_STRING in /home/passapor/public_html/wp-includes/load.php on line 1104”

    Can you help me to check if there is a problem with the hosting or what kind of problem is happening?
    If necessary I can “reset” and later restore content such as posts, photos and post’s comments.

    This in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rajan Vijayan

    (@rajanit2000)

    7 years, 4 months ago

    Hi @try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.
    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    Thanks

    Thread Starter ghiberti85

    (@ghiberti85)

    7 years, 4 months ago

    Hello again,

    Thanks for helping me reconfigure the blog.
    I made the changes you gave me the login area returned but I could not access the user area when trying to login and the following messages appeared:

    Warning: include(/home/passapor/public_html/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /home/passapor/public_html/wp-settings.php on line 84

    Warning: include(): Failed opening ‘/home/passapor/public_html/wp-content/advanced-cache.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/passapor/public_html/wp-settings.php on line 84

    Warning: Cannot modify header information – headers already sent by (output started at /home/passapor/public_html/wp-settings.php:84) in /home/passapor/public_html/wp-login.php on line 423

    Warning: Can not modify header information – headers already sent by (output started at /home/passapor/public_html/wp-settings.php:84) in /home/passapor/public_html/wp-login.php on line 436

    Warning: Cannot modify header information – headers already sent by (output started at /home/passapor/public_html/wp-settings.php:84) in /home/passapor/public_html/wp-includes/pluggable.php on line 920

    Warning: Cannot modify header information – headers already sent by (output started at /home/passapor/public_html/wp-settings.php:84) in /home/passapor/public_html/wp-includes/pluggable.php on line 921

    Warning: Cannot modify header information – headers already sent by (output started at /home/passapor/public_html/wp-settings.php:84) in /home/passapor/public_html/wp-includes/pluggable.php on line 922/

    I would like to know how I can access the user area.
    The site also came back to the air but with the default wordpress theme.

    One more time, thanks for the help.

    Thanks in advance.

    • This reply was modified 7 years, 4 months ago by ghiberti85.
Viewing 2 replies - 1 through 2 (of 2 total)

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