White screen

  • Resolved bgcris

    (@bgcris)


    7 years, 2 months ago

    Hello.

    Installed Zedit, translated to portuguese BR, adding a new post when I click Zedit Icon open new floating windown, appear loading bar for few seconds disappeared suddenly and freeze in a white page background. I’m using chrome.
    I finally thought I’d found a good editor to my posts, but I’d disappoint myself.
    Waiting answer.

Viewing 1 replies (of 1 total)
  • Plugin Contributor ZedityStaff

    (@zeditystaff)

    6 years, 11 months ago

    Hello bgcris,

    Sorry for the late reply.

    From your description it is not clear what the problem could be.
    However, you mention a Portuguese (BR) translation: can you try with the official English language and see if the problem persists?

    Another thing to try is to temporarily disable third-party plugins to rule out any conflict.

    If you have a chance to try the above suggestions please let us know if that was helpful to resolve the problem or if you need any further help.

    Thank you.

Viewing 1 replies (of 1 total)

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