White Screen

Resolved gilesholder
(@gilesholder)

5 years, 6 months ago

Since todays latest update all of my sites running BeTheme and your plugin now display as a white page (white screen of death). Disabling your plugin manually via CPanel fixes this. Guess you have an issue with the latest update.

Viewing 9 replies - 1 through 9 (of 9 total)

Thread Starter gilesholder
(@gilesholder)

5 years, 6 months ago

Just checked another site that does not use BeTheme and that works fine. So think it may be a conflict.

Plugin Author Stanimir Stoyanov
(@sstoqnov)

SiteGround Representative

5 years, 6 months ago

Hey @gilesholder

Please provide your site URL

Regards,
Stanimir
Thread Starter gilesholder
(@gilesholder)

5 years, 6 months ago
I am having to roll back manually to the previous version to fix.
- This reply was modified 5 years, 6 months ago by gilesholder.
Plugin Author Hristo Pandjarov
(@hristo-sg)

SiteGround Representative

5 years, 6 months ago

Marking this as solved. If you require assistance, please provide your site URL and open another thread.

ewebfactory
(@ewebfactory)

5 years, 6 months ago

Hi, I update this morning to Version: 5.7.7.
My site is with WP 5.5.3 and theme OceanWP.
When I’m logged, I see my site.
If I log out, I see blank screen.
I disable SG Optimizer

Thread Starter gilesholder
(@gilesholder)

5 years, 6 months ago

Actually, it’s the same for me. Not just one theme. If I am logged in it works if not its white screen of death.

See here: https://www.austinhawk.co.uk

I was on this site this morning before the update and all worked. After update not working. Please fix ASAP as this has broken 150+ of my client sites.

Plugin Author Stanimir Stoyanov
(@sstoqnov)

SiteGround Representative

5 years, 6 months ago

We’ve released version 5.7.8, which fixes the issue.

Please update!

Regards,
Stanimir

Thread Starter gilesholder
(@gilesholder)

5 years, 6 months ago

Latest update indeed fixes the issue and white screen has now gone. Thank you.

stephenzhao
(@stephenzhao)

5 years, 6 months ago

Version 5.7.9 caused this plugin page white screen and broke sitemaps index too.

Viewing 9 replies - 1 through 9 (of 9 total)

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