• Resolved Pedro Magnifico

    (@pedro-magnifico)


    I installed this plugin and ran through the settings, activating what was recommended. When I reloaded my home page, I got a white screen. Any suggestions on how to make this plugin work or where I should start looking? I know the obvious answer is to start with a basic plugin conflict test, but I don’t really have any unnecessary plugins installed at this point.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Raul P.

    (@alignak)

    Hi!

    The usual culprit is the HTML minification option, especially if you have some other plugin trying to capture and modify something on the html.

    I suggest you try to disable html minification (or try the alternative minification option), or even perhaps enabling it on your cache plugin in case you’re using one.

    If you have access to the server logs, you can also look at it.

    Thread Starter Pedro Magnifico

    (@pedro-magnifico)

    Hello Raul!

    Disabling HTML minification did not fix the issue. Checking the “fix page editors” box fixed it for a logged-in user, but not for a user who is not logged in.

    I assume I have access to server logs (I have access to cpanel) but I don’t know what I would be looking for or what knowledge I would gain by doing that.

    I did not purge any caches between setting changes, does that matter?

    Thanks for your help!

    Plugin Author Raul P.

    (@alignak)

    If that option fixed it for logged in users, it’s probably a javascript or css conflict.

    Try to disable js processing or css processing to determine which one.
    Once you know, you have to try to find out which file conflicts via the ignore list.
    https://ww.wp.xz.cn/plugins/fast-velocity-minify/faq/

    Be advised however, that it may not be easy to find the issue with your theme or plugins.
    You would be better off hiring a developer to do the speed optimization, or you could try other plugins such as autoptimize.

    Thread Starter Pedro Magnifico

    (@pedro-magnifico)

    I took the easy way out and used autoptimize. Looks like it’s doing the trick. Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)

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