White Screen After Update

  • mc534384

    (@mc534384)


    11 years, 1 month ago

    This happened on two of my sites (I noticed before updating the rest:

    DIAPERSCANADA.COM

    Warning: require_once(/home/xxxxxxxxx/wp-content/plugins/jetpack/class.jetpack.php): failed to open stream: No such file or directory in /home/xxxxxxxx/wp-content/plugins/jetpack/jetpack.php on line 31

    Fatal error: require_once(): Failed opening required ‘/home/xxxxxxxxx/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/lib/php’) in /home/xxxxxxx/wp-content/plugins/jetpack/jetpack.php on line 31

    Is the error message that I’m getting. It’s the same message on the second site, just line 37 instead of 31.

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    11 years, 1 month ago

    That error is suggesting that your server may have balked at some point during the update. Could you access your site’s file directory via FTP or your hosting company’s control panel, then delete the wp-content/plugins/jetpack folder? You should then be able to log into your site and reinstall Jetpack via Plugins->Add New.

    Cheers!

Viewing 1 replies (of 1 total)

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