White Screen if inserting external link

  • Resolved zampai

    (@zampai)


    9 years, 11 months ago

    I encounter a problem hard to solve.

    On one wordpress I have to manage, if we insert a hyperlink that target a webpage outside from the site, we got a white page.
    By “white page” I mean everything (menu, sidebars, etc) but no content in the post.
    Where can I start to look ? I can not fix it.

    Thank a lot.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 11 months ago

    1. How are you entering this like? EXACTLY what are you entering?

    2. Please post a link to the page in question.

    Thread Starter zampai

    (@zampai)

    9 years, 11 months ago

    In fact, not all the external link cause problem. Only the ones that go to our old newsletters.

    Here the page : http://www.cism.fr/presse/

    Here the target of the link that induce white page when inserted in a post : http://www.cism.fr/newsletters/nl001/nl001-web/newsletter-n001.html

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 11 months ago

    How are you entering the link?

    Thread Starter zampai

    (@zampai)

    9 years, 11 months ago

    I just past the URL in the box. Minimalist as I do for all other links…

    Thread Starter zampai

    (@zampai)

    9 years, 11 months ago

    Note : the folder containing all our old newslettres has the following htaccess :

    # disable the rewrite engine
    RewriteEngine off
    Options -Indexes

    Does it cause my problem ?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    9 years, 11 months ago

    You said, as I understand it, that inserting the link in your page causes you to get a blank page.

    Or, are you talking about what happens when you GO TO that link? If that, is that link on a WordPress site?

    Thread Starter zampai

    (@zampai)

    9 years, 11 months ago

    No : adding the ling inside the post causes the post to be empty.
    I am goig to have a look to the code now…

    Thread Starter zampai

    (@zampai)

    9 years, 11 months ago

    When looking to the source code, the insertion of the link makes the code to stop early :

    <div id="content">
<!-- /// CONTENT  //////////////////////////////////////////////////////////////////////////////////////////////////////////// -->
<div class="row"><div class="span12">
STOP HERE

    😐

    Thread Starter zampai

    (@zampai)

    9 years, 11 months ago

    Ok, I solved my problem : wordpress denies to insert link that target a folder that does not belong to its install. Maybe it is a security setting.

    SO : I moved my folder “newsletters” inside “uploads” and now everything is ok. I can make links to files in it.

Viewing 9 replies - 1 through 9 (of 9 total)

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