Hi werki!
First, you need to enable WP_DEBUG mode following this guide: (of course you need to enable it on the staging site’s directory, “1627643620443” in your case)
https://wp-staging.com/docs/enable-wordpress-debug-log-mode/
Then, reload the staging site page, and try to check that file for more details about this issue (/1627643620443/wp-content/debug.log)
Also, feel free to send us that debug.log file and any more details via this form:
https://wp-staging.com/support/
We will be happy to help you further from there,
Thanks,
Alaa
Thread Starter
werki
(@werki)
Dear Alaa,
unfortunately there is no entry in the debug log of the staging site.
Do you have any idea why there is just a white screen: https://trailer-center.shop/1627643620443/
Best regrads
Andrea
Hi Andrea!
Please contact us regarding this issue via this form:
https://wp-staging.com/support/
We will be happy to help you further from there,
Thanks.
