Plugin Support
Bruce
(@ninjateamwp)
Hi @danielbmxd ,
Please clear your cache at hosting level, Litespeed cache and browser cache.
Then check again.
Thank you!
Kind regards,
-Bruce-
The problem continues, I have purged cache from cpanel and wordpress backend
Plugin Support
Bruce
(@ninjateamwp)
Hi @danielbmxd ,
Please contact our developers to schedule a Teamview check with them:
[email protected]
Thank you!
Kind regards,
-Bruce-
-
This reply was modified 4 years, 11 months ago by
Bruce.
I have disabled js minification from litespeed cache and it solves, but don’t have a solution on your side?
Plugin Support
Bruce
(@ninjateamwp)
Hi @danielbmxd,
Glad to know this, so please clear your server cache first and try again.
Kind regards,
-Bruce-
I have cleared the cache from cpanel and all locations, but as long as the js minification is still active the widget is not shown
Plugin Support
Bruce
(@ninjateamwp)
Hi @danielbmxd ,
Please try to add these exclusion and check again:
https://take.ms/kYolf
Thank you!
Kind regards,
-Bruce-