Widget not displaying

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    5 years, 9 months ago

    Hi @mpddev ,

    Thanks for using WP Chat, this could be as a result of minor conflict with your website’s theme, so please add this CSS code to your theme via the “Customize” section and let me know if that helps:

    .wa__btn_popup{
    z-index: 9999;
    }

    Thank you.

    Kind regards,
    -Bruce-

    Thread Starter mpddev

    (@mpddev)

    5 years, 9 months ago

    Hi Bruce,

    Thanks for getting back to me. Unfortunately it still doesn’t work after adding the line of CSS code.

    Plugin Support Bruce

    (@ninjateamwp)

    5 years, 9 months ago

    Hi there,

    Sorry to know about that, please add this one too:

    .wa__popup_chat_box{
    z-index: 9998;
    }

    Let me know if that helps.
    Thank you.

    Kind regards,
    -Bruce-

    Thread Starter mpddev

    (@mpddev)

    5 years, 9 months ago

    Hi Bruce,

    Tried but it’s still isn’t working.
    Is there any way for me to send you the URL privately?

    Plugin Support Bruce

    (@ninjateamwp)

    5 years, 9 months ago

    Hi @mpddev ,

    You could export database to [email protected] and we will check the case. Thank you.

    Kind regards,
    -Bruce-

    Thread Starter mpddev

    (@mpddev)

    5 years, 9 months ago

    Hi Bruce,

    I have sent an email to [email protected]
    I appreciate your assistance!

    Plugin Author Ninja Team

    (@ninjateam)

    5 years, 9 months ago

    Hi @mpddev ,

    The issue has been resolved, please check the email and confirm for us.

    Best regards,
    Kelly

Viewing 7 replies - 1 through 7 (of 7 total)

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