Widget Not Found
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I am at a loss. The plugin worked perfectly for just tripadvisor, but when I added Google Reviews, nothing is working correctly anymore. When I am logged in as the admin under the WordPress site, it shows the widget working correctly. When I log out and view the site from the frontend, it says: Widget not found! I have done both the shortcode and added the HTML black with your snippet in it and both still do not work. If I log out of my Trustindex site on the plugin and use the free limited version, it works both on the backend and frontend. I did the troubleshooting including the re-install plugin under your tab. Same issue…. I also wiped the widgets on the account and just made a new tripadvisor only widget. Below is your troubleshooting : URL: https://yellowfeverghosttours.com MySQL Version: 5.7.23 WP Table Prefix: r1a_ WP Version: 6.2.2 Server Name: yellowfeverghosttours.com Cookie Domain: yellowfeverghosttours.com CURL Library Present: Yes CSS path: /home3/booksupe/public_html/yellowfeverghosttours/wp-content/uploads/trustindex-tripadvisor-widget.css PHP Info: Version: 8.0.29 Memory Usage: 19.08MB Memory Limit: 512M Max Upload Size: 512M Max Post Size: 516M Allow URL fopen: On Allow URL Include: Off Display Errors: Off Max Script Execution Time: 60 seconds WP_HTTP_BLOCK_EXTERNAL: not defined WP_ACCESSIBLE_HOSTS: not defined Plugin: WP Tripadvisor Review Widgets Plugin Version: 10.2.1 Options: active: 1 version: 10.2.1 page-details: Array ( [id] => com|AttractionProductReview-g60864-d23010789-YELLOW_FEVER_GHOST_TOURS_New_Orleans-New_Orleans_Louisiana.html [name] => YELLOW FEVER GHOST TOURS, New Orleans [address] => [avatar_url] => [rating_number] => 367 [rating_score] => 5 ) subscription-id: 04a95339g proxy-check: style-id: 4 review-content: <div class="ti-widget" data-layout-id="4" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-3"> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Hide" data-open-text="Read more"></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> rating score: </span><span class="nowrap"><strong>RATING_SCORE</strong> of RATING_SCALE, </span><span class="nowrap">based on <strong>RATING_NUMBER reviews</strong></span> </div> </div> </div> </div> filter: scss-set: dark-minimal lang: en no-rating-text: dateformat: F j, Y rate-us: rate-us-feedback: verified-icon: enable-animation: show-arrows: content-saved-to: 10.2.1 show-reviewers-photo: download-timestamp: 2023-07-07 15:59:05 widget-setted-up: 1 disable-font: show-logos: show-stars: load-css-inline: align: review-text-mode: amp-hidden-notification: review-download-token: review-download-inprogress: review-download-request-id: 945c2f216222g83f review-manual-download: review-download-notification: 1 Reviews: Array ( [0] => stdClass Object ( [id] => 1 [user] => A M [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/df/99/default-avatar-2020-40.jpg [text] => <strong>Great very fun</strong> Very fun and informative. The tour guide was entertaining and funny. A second didn’t go by without a funny comment . [rating] => 5.0 [highlight] => [date] => 2023-06-20 [replied] => 0 ) [1] => stdClass Object ( [id] => 2 [user] => Robert S [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/ea/2e/default-avatar-2020-67.jpg [text] => <strong>Ghost tour</strong> Christan was an amazing tour guide with so much information to give. He was energetic the entire time. Would do this again when I come back. [rating] => 5.0 [highlight] => [date] => 2023-06-17 [replied] => 0 ) [2] => stdClass Object ( [id] => 3 [user] => Ariana R [user_photo] => https://media-cdn.tripadvisor.com/media/photo-m/1280/15/b0/9d/86/avatar.jpg [text] => <strong>Captivating</strong> Amazing story telling capabilities!!! Took us to some good sights, and great old buildings. Guild always made sure we were safe when crossing the street. [rating] => 5.0 [highlight] => [date] => 2023-06-17 [replied] => 0 ) [3] => stdClass Object ( [id] => 4 [user] => Joey K [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/eb/a3/default-avatar-2020-38.jpg [text] => <strong>Great</strong> Spots and info were great. Tour guide very enthusiastic and very knowledgeable. Even held our hands through bourbon st [rating] => 5.0 [highlight] => [date] => 2023-06-11 [replied] => 0 ) [4] => stdClass Object ( [id] => 5 [user] => Kevin B [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e4/59/default-avatar-2020-49.jpg [text] => <strong>Best experience</strong> One of the most amazing tour guides ever ! His energy and knowledge was everything! My friends and I enjoyed every bit of it [rating] => 5.0 [highlight] => [date] => 2023-06-08 [replied] => 0 ) [5] => stdClass Object ( [id] => 6 [user] => Christopher D [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e9/bb/default-avatar-2020-65.jpg [text] => <strong>Christian great tour guide!</strong> Christian was such a great tour guide. So interesting and engaging. Made us feel very welcomed and safe the entire tour. Will definitely tour with him again! [rating] => 5.0 [highlight] => [date] => 2023-06-08 [replied] => 0 ) [6] => stdClass Object ( [id] => 7 [user] => Chris [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e2/e6/default-avatar-2020-45.jpg [text] => <strong>Brilliant tour, lots of great stories, excellent guide, would definitely recommend</strong> The yellow fever tour was excellent. My partner and I went and had Christian as our tour guide. He was great, told excellent story, was chatty in between stops to keep everyone engaged and provide background and was a brilliant guide. We had a really fun evening! Would recommend [rating] => 5.0 [highlight] => [date] => 2023-06-06 [replied] => 0 ) [7] => stdClass Object ( [id] => 8 [user] => wood19 [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/7c/01/default-avatar-2020-5.jpg [text] => <strong>Entertaining</strong> The tour was a very entertaining experience. We got to learn a lot about interesting backgrounds of people in New Orlean’s haunted history. Our tour guide Christian was fun as well. [rating] => 4.0 [highlight] => [date] => 2023-06-06 [replied] => 0 ) [8] => stdClass Object ( [id] => 9 [user] => Sherpa49494199844 [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e4/59/default-avatar-2020-49.jpg [text] => <strong>Villans and murder fun trip</strong> Christian is the best. We truly love learning and enjoyed all the stories. We are definitely coming back. [rating] => 5.0 [highlight] => [date] => 2023-06-02 [replied] => 0 ) [9] => stdClass Object ( [id] => 10 [user] => Julia Z [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e4/59/default-avatar-2020-49.jpg [text] => <strong>we love christian fan club</strong> christian is an amazing tour guide! so funny! he is amazing i really do trust this guy with a great time and even better stories [rating] => 5.0 [highlight] => [date] => 2023-06-01 [replied] => 0 ) ) CSS: @font-face{font-family:"Open Sans";font-style:normal;font-weight:400;font-display:swap;src:local("Open Sans Regular"), local("OpenSans-Regular"), url("https://cdn.trustindex.io/assets/fonts/opensans/cyrillic-ext.woff2") format("woff2");unicode-range:U+0460-052F, U+1C80-1C88, U+20B4, U+2DE0-2DFF, U+A640-A69F, U+FE2E-FE2F}@font-face{font-family:"Open Sans";font-style:normal;font-weight:400;font-display:swap;src:local("Open Sans Regular"), local("OpenSans-Regular"), 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.ti-footer{border-bottom:0px !important}.ti-widget.ti-trip .ti-review-content{height:81.2px !important}.ti-widget.ti-trip .ti-reviews-container-wrapper{padding-bottom:1px}.ti-widget.ti-trip .ti-controls{display:none;margin-top:-12px;width:100%;position:absolute;height:0px;z-index:1;top:50%}.ti-widget.ti-trip .ti-controls .ti-next,.ti-widget.ti-trip .ti-controls .ti-prev{position:absolute;display:inline-block;width:20px;height:30px;padding-top:20px;padding-bottom:20px;display:block;opacity:1;-webkit-transition:all 200ms ease-out;-moz-transition:all 200ms ease-out;-o-transition:all 200ms ease-out;transition:all 200ms ease-out}.ti-widget.ti-trip .ti-controls .ti-next:hover,.ti-widget.ti-trip .ti-controls .ti-prev:hover{cursor:pointer;-webkit-transform:scale(1.2);-ms-transform:scale(1.2);transform:scale(1.2)}.ti-widget.ti-trip .ti-controls .ti-next:before,.ti-widget.ti-trip .ti-controls .ti-prev:before{content:"";background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(45deg);-ms-transform:rotate(45deg);transform:rotate(45deg);border-radius:2px;position:absolute}.ti-widget.ti-trip .ti-controls .ti-next:after,.ti-widget.ti-trip .ti-controls .ti-prev:after{content:"";background:#cccccc;width:17px;height:3px;display:block;-webkit-transform:rotate(-45deg);-ms-transform:rotate(-45deg);transform:rotate(-45deg);border-radius:2px;position:absolute}.ti-widget.ti-trip .ti-controls .ti-next{right:2px}.ti-widget.ti-trip .ti-controls .ti-next:after{top:18px;right:0px}.ti-widget.ti-trip .ti-controls .ti-next:before{top:8px;right:0px}.ti-widget.ti-trip .ti-controls .ti-prev{left:2px}.ti-widget.ti-trip .ti-controls .ti-prev:after{top:8px;left:0px}.ti-widget.ti-trip .ti-controls .ti-prev:before{top:18px;left:0px}@media (min-width:1024px){.ti-widget.ti-trip .ti-controls{display:block !important}}@media (max-width:479px){.ti-widget.ti-trip .ti-controls{top:calc(50% - 19px)}}.ti-widget.ti-trip .ti-controls-dots{display:none;margin-top:10px;margin-bottom:10px;text-align:center}.ti-widget.ti-trip .ti-controls-dots .dot{display:inline-block;width:10px;height:10px;background:#cccccc;border-radius:20px;padding:4px;opacity:0.4}.ti-widget.ti-trip .ti-controls-dots .dot.active{opacity:1}@media (max-width:479px){.ti-widget.ti-trip .ti-controls-dots{display:block !important}}.ti-widget.ti-trip .ti-controls{top:113.1px} Active Theme: Astra Child 1.0.0 Plugins: All-in-One WP Migration (7.76 - active) Classic Editor (1.6.3 - active) Creative Mail by Newfold Digital (1.6.7) Elementor (3.14.1 - active) Elementor Pro (3.14.1 - active) EWWW Image Optimizer (7.0.2 - active) Head, Footer and Post Injections (3.2.5 - active) Jetpack (12.2.1) OptinMonster (2.13.5) Simple Custom CSS and JS (3.44 - active) The Bluehost Plugin (2.13.0) UpdraftPlus - Backup/Restore (1.23.6 - active) Wordfence Security (7.10.0 - active) WP Fastest Cache (1.1.6) WP Rocket (3.10.9 - active) WP Tripadvisor Review Widgets (10.2.1 - active) Yoast Duplicate Post (4.5 - active) Yoast SEO (20.9 - active)The page I need help with: [log in to see the link]
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Viewing 5 replies - 1 through 5 (of 5 total)
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