Widget not loading on Mobile

  • Resolved marwanqaiser

    (@marwanqaiser)


    3 years, 2 months ago

    Hi support,

    The widget works fine on Desktop but fails to load on mobile devices. Please help. Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mialewp

    (@mialewp)

    3 years, 2 months ago

    Hi there,

    Thanks for reaching out. Please check if you turn ”show on mobile” on in the setting. https://tppr.me/Eka8J
    Looking forward to hearing back from you.

    Many thanks!
    Mia

    Thread Starter marwanqaiser

    (@marwanqaiser)

    3 years, 2 months ago

    Hi Mialewp,

    Thanks for your repsonse.

    It is enabled. I have disabled/reenabled it but still no luck. I have also turned off WP-Rocket but still it is not loading on mobile devices.

    Plugin Support mialewp

    (@mialewp)

    3 years, 2 months ago

    Hi @marwanqaiser ,

    I’m sorry to hear that. Could you please reach our technical team to help you check it: ninjateam.org/support?
    We are looking forward to hearing back from you.

    Many thanks!
    Mia

    Plugin Support mialewp

    (@mialewp)

    3 years, 1 month ago

    Hi @marwanqaiser,

    Good day! As we have solved this issue via Email then I would like to mark this topic as resolved.
    Please do not hesitate to contact us If you have any questions or concerns.

    Have a great weekend!

    Best regards,
    Mia

Viewing 4 replies - 1 through 4 (of 4 total)

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