widget not working after upgrading

  • rjain

    (@rjain)


    11 years, 4 months ago

    I updated the wp version to 4.1 and the widget page on admin side stopped working. I had a right bar setup with twitter, google search and events. I do still see them on the website but when I go to admin side to update them then I cannot. Nothing is clickable on the widget page and dont see these widgets there. Any help would be appreciated.

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Mike Price

    (@castroboy)

    11 years, 4 months ago

    Hey there,

    Sorry to hear about this. Usually, if the widget area in the admin is not clickable, there is some type of jquery conflict happening. First way to find out is deactivate all plugins and see if this fixes it. Then activate one by one until problem returns. This will help you find the culprit.

    Good luck!

    Thread Starter rjain

    (@rjain)

    11 years, 4 months ago

    I havent tried it yet but I have to 2 questions before I try.

    When I deactivate and activate plugins then do I loose the information that plugin is using?

    Do you think if this doesnt work I should try to re-install 4.1?

    thanks for the help

    Mike Price

    (@castroboy)

    11 years, 4 months ago

    Hey there

    Its hard to say. Some plugins do lose their settings while some do not. Take a backup first if you are really concerned on that.

    Thread Starter rjain

    (@rjain)

    11 years, 4 months ago

    thank you. I will try it out tomorrow after the backup and let you know either ways.

    Thread Starter rjain

    (@rjain)

    11 years, 4 months ago

    activating and deactivating the plugins didnt. help. We are getting error saying jquery.ui.tooltip.min.js and jquery.ui.tabs.min.js arent loading. we followed the path were these should be residing but when we go there we dont see the same name they are different so we renamed the to old ones and it worked.
    the files were under
    /wp-includes/js/jquery/ui

    Mike Price

    (@castroboy)

    11 years, 4 months ago

    OK great, glad to hear you were able to resolve this 🙂

    Thread Starter rjain

    (@rjain)

    11 years, 3 months ago

    I had the same issue after the update. Can wordpress please fix this issue. They are missing 2 files (jquery.ui.tooltip.min.js and jquery.ui.tabs.min.js) in the folder “/wp-includes/js/jquery/ui”. The code is looking for these files in this folder.

Viewing 7 replies - 1 through 7 (of 7 total)

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