• Resolved Scott Hendison

    (@cyber49)


    We absolutely loved the plugin, but after moving to a Headless solution (static site generated from a WP in a staging domain) the logins didn’t work (because we no longer wanted a WP login for visitors) and the plugin was disabled a few months ago.

    However, a mistake was made, and the Google and Facebook widgets were not removed first, which apparently that left these empty widget containers that are not seen in the widget area. Since the widget containers have a solid bg color, it’s just two empty boxes – very distracting – and it comes up abobe the sidebar navigation. I even tried reinstalling the plugin, thinking that might show me the widgets so I could remove them, but no luck…

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @cyber49!

    The WordPress behavior is that if you publish a widget in WordPress at Appearance -> Widgets, then deactivate the plugin which gave the given widget, then:

    1. WordPress won’t try to render it anymore, not even the placement.
    2. That widget should appear within the “Inactive widgets” section.

    So from our code’s end, there shouldn’t be any remains there. Or do you think you used a Text widget, where our shortcode was inserted? That way the placement would load, with empty text.

    If you do not see any Text widgets either, then those empty boxes could be something else, for example codes coming directly from the theme. Could you send me a link to your page? The html codes might give a hint what suppose to appear there.

    Thread Starter Scott Hendison

    (@cyber49)

    Thank you, and I don’t know how the widget was added in the first place, but I assumed it was your built-in widget, because the text widgets aren’t there. I assume if it was a text widget it would be displaying a short code, right?

    That said, we were able to hide the empty widget containers via CSS, so we’re okay now.

    Plugin Support Gabor

    (@nextendweb_gabor)

    Yes, if it would be a Text widget, that would be there with a shortcode written in it. So if you don’t see that either, the problem won’t be coming from that widget section, but somewhere else. Anyway, I’m glad the CSS hepled with the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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