• Resolved sourceapproach

    (@sourceapproach)


    Hello, I use WP Rocket for caching/optimization and have added: https://cdn.trustindex.io/loader.js as exclusions in the Defer Javascript field and also Delay Javascript field and the widget still waits to load until the user scrolls.

    This is best appreciated on a mobile device as it shows up on desktop. It should appear here: https://prnt.sc/SoW0uXy89MJ4

    Right now, on mobile, when you slightly begin to scroll, it appears.

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Laca

    (@lacadev)

    Hi @sourceapproach

    Thank you for reaching out!

    I checked your website on both mobile and desktop, and the widget now loads without requiring user interaction. It’s possible that it took some time for the cache to clear.

    Are you still experiencing the issue?

    Best regards,
    Laca from Trustindex

Viewing 1 replies (of 1 total)

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