Moderator
t-p
(@t-p)
Try:
– deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– If that does not resolve the issue, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
I deactivated all the plugins, then went to VISIT SITE. Everything looked the same. That didn’t change things-visibly.
So, I switched to 2015 and installed and activated that. When I tried to customize that theme and add widgets, I had the same problem: I’d install widgets and then they would NOT be visible. I do need to mention that when I’m on the customizer, normally the screen is split in two, so you can see what you’re ‘customizing’
For about 2 months now, when I click on customize or go to the customizer, when the screen splits, the left hand side is where you customize, BUT the right hand side is a screen that says “You have been signed-out.” Again, my site is http://lupusguru.com. I’ll leave it on theme 2015, for a while, so you can see the widgets that show (2) versus the number I’ve installed and SHOULD show (4) but aren’t
Sorry I haven’t been back. I have tried and tried and except for one brief SHINING MOMENT, I have not been able to customize my site. So, I’ve been spending more time fussing with it, than writing.
My site is http://lupusguru.com and after I login (assuming I CAN login) I go to appearances>customize. The minute I click on customize, there right side says I’ve been “Signed out due to inactivity” or something like that.
I’ve cleared my cache, I’ve updated browsers, I’ve done EVERYTHING I can think of that might effect a change and I’ve deactivated all plugins and switched to theme 2015. No change. That doesn’t tell me anything, but does it tell others something? I’m going out of my mind? There’s probably a simple glitch somewhere (is there a master switch that activates widgets?) ANY suggestions?
Moderator
t-p
(@t-p)
– There are some plugins that will automatically sign a user out after he has been inactive for a specified period of time.
to make sure that’s not the case, try resetting the plugins foldervia FTP or SFTP or whatever file management application your host provides. Sometimes, an apparently inactive plugin can still cause problems.
Tara, how in the world do you ‘reset a plug in folder?’ Is that something that is in the cPanel of my host? And not only did I deactivate the plug-ins that time, another time I deactivated then deleted them all. Let me check the article and see what they say and also check my cPanel for options at Hostgator. Do I chance messing anything up?
What is a management application-as you can tell,lupus guru I am, but computer guru-I’m not at all.
http://lupusguru.com
Tara,
there’s a
plugin-install.js (FILE
plugin-install.min.js (FILE
plugin-install.php (FOLDER
plugin.php (FOLDER
There are probably other references to plug-ins, but these were the one in wp-content folder. Should I rename the plugin-install.php (which is a folder) or the plugin-install.min.js (which is a file) ?
Why am I deactivating them in cPanel when I can do that in my Dashboard? I’m confused.
Moderator
t-p
(@t-p)
all your plugins should be in a folder called “plugins”:
/wp-content/plugins/
rename it something like this:
/wp-content/pluginsHOLD/
Tara, Per your suggestion, I renamed the plugin file which now reads: wp-content>plugin>pluginHOLD/
The site now customizes, but widgets that ‘come with’ the theme don’t activate and plugin installation fails. Thoughts?
http://lupusguru.com
Is it now time to retry the TwentyFifteen Theme? and see if the plug-ins install there?
Currently there’s folder wp-content. Double click on it>pluginsHOLD>all of the plugins. Is that right?
http://lupusguru.com
OK. my cPanel folder is renamed to pluginsHOLD
The plugins in my DASHBOARD are all deactivated, but in cPanel, they are listed (there might be code which says otherwise, but the’re there.) Should I delete them from cPanel? (at least something inconsequential? Like the plugin Jquery slider? (don’t use)
http://lupusguru.com
Moderator
t-p
(@t-p)
You are using “bouquet” theme.
Try that theme’s designated support sub-forum: https://ww.wp.xz.cn/support/theme/bouquet
That theme has not been updated for nearly a year. Ask them if it’s compatible with your 4.1.1. install. Also discuss with them the issue you are having with it
