Widgets error when update

  • erossini

    (@erossini)


    4 years, 5 months ago

    Hi,
    I have an issue in WordPress WordPress 5.8.2 when I try to modify the widgets in the Appearance. For example, I want to remove a widget from the right sidebar (if you open the link, I want to remove the last image on the right sidebar). When I press Update, I get this error

    There was an error. The response is not a valid JSON response.

    Here a screenshot

    How can I fix it?

    • This topic was modified 4 years, 5 months ago by erossini.
    • This topic was modified 4 years, 5 months ago by erossini.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Ian Sackofwits

    (@plantprogrammer)

    4 years, 5 months ago

    Hi, erossini, please try installing the Classic Widgets plugin and see if this resolves the issue: https://ww.wp.xz.cn/plugins/classic-widgets/

    You could also try using the “Health Check” plugin to diagnose the issue: https://ww.wp.xz.cn/plugins/health-check/.

    In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.

    In this case, please try deactivating plugins/your current theme to determine if plugins and/or theme(s) are causing your issue.

    If it turns out to be your theme or a plugin, it would be best for you to contact the theme/plugin developers to sort this out.

Viewing 1 replies (of 1 total)

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