• Resolved mister_mv

    (@mister_mv)


    Today I made the update to WordPress to the newest version and after the update, all the Music Store Widgets are gone. I have no errors in the server log (other than some usually memory warnings, but I have increased the memmory and still nothing). Also, I activated the wp-debug and still nothing. Any ideas?

    https://ww.wp.xz.cn/plugins/music-store/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    If you was using the pro version of the plugin, could you check if WordPress has replaced the pro version of the plugin with the free version, please? To check it, simply try to create a collection, if the collection section has been removed, or is not active, you have installed the free version of the plugin in your website.

    To solve this issue, get the latest pro version of the plugin, using your personal download link (received after purchase the plugin), and install it. The process preserves the songs and collections created previously, even if you need deactivate, and delete, the copy of the plugin on your website, before installing the latest version.

    Best regards.

    Thread Starter mister_mv

    (@mister_mv)

    HI and thank you for you fast reply.

    Yes, I do have the PRO version, and it looks like it hasn’t been changed. I can still add collections, plus, I have made some changes to the plugin’s templates that are intact. The weird part is that everything else works just fine, only the widgets are gone 🙁

    I should mention that I have the Version 5.0.17 installed on my wordpress environment.

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Please, in this case, I recommend to create a ticket in my private support page, and send me the access to your WordPress to check the issue in detail:

    http://wordpress.dwbooster.com/support

    Best regards.

    Thread Starter mister_mv

    (@mister_mv)

    ok, thank you. Will do that 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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