Hello @cognigence
Can you please confirm the PHP memory_limit? HappyAddons requires the memory_limit minimum of 120 or higher.
Here is how to override the memory_limit.
Open wp-config.php, which by default is located in the root WordPress directory.
And add the following code on that file:
define( 'WP_MEMORY_LIMIT', '256M' );
I hope the problem will be solved. Otherwise, you can ask your hosting provider to set the memory_limit.
Thanks
Hi,
I’ve added the following code define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
in my wp config (http://prntscr.com/ta87d6), and i’ve requested and increased my memory_limit from the hosting provider to 512M (http://prntscr.com/ta89c9)
Nothing has resolved the issue. Still facing the same problems. none of the widgets are loading.
Hello @cognigence
We can provide a solution only when we get the problem exactly. It’s really not possible to provide a solution unless we are not sure what causes the problem.
Increasing memory_limit was the first attempt to solve the problem guessing it can be a memory limiting problem. As it doesn’t solve the problem, I’d recommend you to check the conflict now.
-> Deactivate all the other plugins except Elementor and HappyAddons.
-> Check the problem again. If it yet persists, then it’s not conflict and you can activate the plugins again.
-> If the problem gone after deactivating the other plugins, then activate the other plugins one by one now and check the problem each time after enabling a plugin.
-> The last plugin that brings the problem back is causing the conflict.
If this doesn’t help, share with us your site health details available under the Tools.
Thanks
Hi, I’ve tested by deactivating plugins, It’s conflicting with elementor pro plugin. When i activate pro, the widgets are not loading
Hello @cognigence
HappyAddons is an Elementor extension, it even could not be run without Elementor, it was built and testes along with the Elementor.
So, the possibility of conflicting HappyAddons with Elementor itself is zero! I suspect there is still something else happening on your site.
Thanks
i have the same problem.
looks that Happy Elementor Addons dont work with Elementor Pro.
https://www.loom.com/share/c05e007a981345c9b720397bcf4b108c
@byron222 , Yes, I’m facing the same issue.
@thebengalboy , Please address this issue. Here’s my site health. Please help us to solve this issue
Hello @cognigence and @byron222
We still suspect the problem happening due to the WP_MEMORY_LIMIT. Somehow it’s not sufficient to run Elementor, Elementor Pro, and HappyAddons along.
Make sure your MEMORY_LIMIT is set to minimum of 256 or higher. I do not see any other problem.
@cognigence Screenshot you shared is not helping. We need the complete site health details. You can just copy the health details, paste it into Pastebin, or any code sharing platform, and provide us the link. Or, you can contact us directly if you need help to investigate.
Thanks
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This reply was modified 5 years, 10 months ago by
Mehedi Hasan.
hey I encounter the exact same issue. as soon as i disable Happy plugin, the widgets show just fine… tried the above method and it’s not resolving this. thanks!
Hello Guys,
Please be informed that we already enhanced the loading issue with our latest version of HA (2.14.2). However, still with few site/server users face such issues due to WP_MEMORY_LIMIT.
In this case, it’s highly recommended to increase WP_MEMORY_LIMIT & WP_MAX_MEMORY_LIMIT by inserting this below code on your wp-config.php file:
define( 'WP_MEMORY_LIMIT', '64M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );
I hope this will helps.
Regards.
