Width issue after update

  • Resolved podcastrs

    (@podcastrs)


    5 years ago

    Hello guys,

    An issue appeared after the latest update (free version). After first load, slider width is shrunk and white space appears on the right side, but as soon as the window is slightly resized, even just clicking Maximize or Restore Down button, the full width of the slider is restored. Always happens on Firefox and sometimes on Chrome. Slider size is set at 1200px x 500px. I’ve cleared both site and smartslider cache, but the issue persists. Any ideas?

    Much appreciated,
    podcast.rs

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabor

    (@nextendweb_gabor)

    5 years ago

    Hi @podcastrs!

    This problem happens, because you have the slider in a fullwidth placement, which uses JavaScript to make itself fullwidth, and our “Force full width” option does the same:
    https://smartslider.helpscoutdocs.com/article/1776-fullwidth-layout
    Since the placement is already fullwidth, you do not need our option and you can just turn “Force full width” off. This should fix the problem!

    • This reply was modified 5 years ago by Gabor.
    Thread Starter podcastrs

    (@podcastrs)

    5 years ago

    Hi Gabor,

    Yea that seems to fix issue. Thanks for the quick reply!

    All the best

Viewing 2 replies - 1 through 2 (of 2 total)

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