Winner bid emails

  • Resolved manuacu77

    (@manuacu77)


    5 years, 8 months ago

    When a winner get the email “you are the winner” the emails dont stop sending aprox 160 emails with the same template “you are the winner”

    I will appreciate very much if you can help me with this. Since customers get angry that we fill them with so many winner notifications in the email.

    https://ibb.co/b697db0

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nitesh

    (@nitesh_singh)

    5 years, 8 months ago

    Hi @manuacu77 ,

    Apologies for inconvenience. Could you please answer following questions so that we can know more about this problem. We had tested this internally but were unable to reproduce this error and all worked fine.

    1. Is this behavior happening for each auction product? It seems that right now you are testing the auctions, could you please answer following related questions:

      How many auction products have you added?
      Has this problem happened for each product?
      How many bids did you place?

    2. Could you please share WooCommerce Error log with us? You can now access error logs by going to WooCommerce > System Status > Logs. You can then select the error log file you need and click “View”.

    3. Could you please share WooCommerce System Report? It can be found – WP Admin > WooCommerce > Status > Get System Report.

    Regards,
    Nitesh

    Thread Starter manuacu77

    (@manuacu77)

    5 years, 8 months ago

    Point 2 =

    2020-09-14T16:27:57+00:00 CRITICAL Uncaught Error: Call to undefined method WC_Product_Simple::is_woo_ua_closed() in /home/customer/www/fralsubastas.com/public_html/wp-content/plugins/ultimate-woocommerce-auction/includes/class-uwa-front.php:582
    Stack trace:
    #0 /home/customer/www/fralsubastas.com/public_html/wp-includes/class-wp-hook.php(287): UWA_Front->uwa_ajax_finish_auction_fun(”)
    #1 /home/customer/www/fralsubastas.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #2 /home/customer/www/fralsubastas.com/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/customer/www/fralsubastas.com/public_html/wp-content/plugins/ultimate-woocommerce-auction/includes/class-uwa-ajax.php(55): do_action(‘uwa_ajax_expire…’)
    #4 /home/customer/www/fralsubastas.com/public_html/wp-includes/class-wp-hook.php(287): UWA_AJAX::do_uwa_ajax(”)
    #5 /home/customer/www/fralsubastas.com/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #6 /home/customer/www/fralsubastas.com/publ en /home/customer/www/fralsubastas.com/public_html/wp-content/plugins/ultimate-woocommerce-auction/includes/class-uwa-front.php en la línea 582

    Thread Starter manuacu77

    (@manuacu77)

    5 years, 8 months ago

    Point 3 =

    `
    ### WordPress Environment ###

    WordPress address (URL): https://fralsubastas.com
    Site address (URL): https://fralsubastas.com
    WC Version: 4.5.2
    REST API Version: ✔ 4.5.2
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.5.0
    Log Directory Writable: ✔
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.20
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips

    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 4.5.2
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 39.43MB
    Tamaño de los datos de la base de datos: 27.84MB
    Tamaño del índice de la base de datos: 11.59MB
    wp_woocommerce_sessions: Datos: 0.56MB + Índice: 0.02MB + Motor MyISAM
    wp_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_order_items: Datos: 0.05MB + Índice: 0.03MB + Motor MyISAM
    wp_woocommerce_order_itemmeta: Datos: 0.29MB + Índice: 0.22MB + Motor MyISAM
    wp_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_actionscheduler_actions: Datos: 0.63MB + Índice: 0.24MB + Motor MyISAM
    wp_actionscheduler_claims: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_actionscheduler_groups: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_actionscheduler_logs: Datos: 0.43MB + Índice: 0.31MB + Motor MyISAM
    wp_alm: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_bulkgate_module: Datos: 0.06MB + Índice: 0.00MB + Motor InnoDB
    wp_commentmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_comments: Datos: 0.19MB + Índice: 0.06MB + Motor MyISAM
    wp_cpk_wpcsv_export_queue: Datos: 0.03MB + Índice: 0.02MB + Motor MyISAM
    wp_cpk_wpcsv_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_hustle_entries: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_hustle_entries_meta: Datos: 0.83MB + Índice: 0.03MB + Motor MyISAM
    wp_hustle_modules: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_hustle_modules_meta: Datos: 0.03MB + Índice: 0.01MB + Motor MyISAM
    wp_hustle_tracking: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_mailchimp_carts: Datos: 0.04MB + Índice: 0.01MB + Motor MyISAM
    wp_mailchimp_jobs: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_options: Datos: 1.40MB + Índice: 0.12MB + Motor MyISAM
    wp_pmxe_exports: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_pollsa: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_pollsip: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_pollsq: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_postmeta: Datos: 9.76MB + Índice: 4.04MB + Motor MyISAM
    wp_posts: Datos: 1.67MB + Índice: 0.50MB + Motor MyISAM
    wp_termmeta: Datos: 0.03MB + Índice: 0.03MB + Motor MyISAM
    wp_terms: Datos: 0.05MB + Índice: 0.09MB + Motor MyISAM
    wp_term_relationships: Datos: 0.15MB + Índice: 0.31MB + Motor MyISAM
    wp_term_taxonomy: Datos: 0.09MB + Índice: 0.10MB + Motor MyISAM
    wp_transactions_pagopar: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM
    wp_usermeta: Datos: 3.07MB + Índice: 1.76MB + Motor MyISAM
    wp_users: Datos: 0.20MB + Índice: 0.18MB + Motor MyISAM
    wp_wc_admin_notes: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_admin_note_actions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_category_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_customer_lookup: Datos: 0.11MB + Índice: 0.09MB + Motor MyISAM
    wp_wc_download_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_order_coupon_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_order_product_lookup: Datos: 0.04MB + Índice: 0.04MB + Motor MyISAM
    wp_wc_order_stats: Datos: 0.02MB + Índice: 0.03MB + Motor MyISAM
    wp_wc_order_tax_lookup: Datos: 0.01MB + Índice: 0.02MB + Motor MyISAM
    wp_wc_product_meta_lookup: Datos: 0.27MB + Índice: 0.30MB + Motor MyISAM
    wp_wc_reserved_stock: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wc_tax_rate_classes: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfblockediplog: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfblocks7: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfconfig: Datos: 1.32MB + Índice: 0.02MB + Motor MyISAM
    wp_wfcrawlers: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wffilechanges: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wffilemods: Datos: 1.82MB + Índice: 0.37MB + Motor MyISAM
    wp_wfhits: Datos: 0.60MB + Índice: 0.12MB + Motor MyISAM
    wp_wfhoover: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfissues: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
    wp_wfknownfilelist: Datos: 0.99MB + Índice: 0.11MB + Motor MyISAM
    wp_wflivetraffichuman: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wflocs: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wflogins: Datos: 0.49MB + Índice: 0.09MB + Motor MyISAM
    wp_wfls_2fa_secrets: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wfls_settings: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wfnotifications: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM
    wp_wfpendingissues: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfreversecache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfsnipcache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfstatus: Datos: 0.09MB + Índice: 0.04MB + Motor MyISAM
    wp_wftrafficrates: Datos: 0.02MB + Índice: 0.01MB + Motor MyISAM
    wp_woo_ua_auction_log: Datos: 0.22MB + Índice: 0.09MB + Motor MyISAM
    wp_wpmailsmtp_tasks_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpss_answers_30: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpss_fields_30: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpss_questions_30: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpss_quizzes_30: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpss_results_30: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpss_routes_30: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpuf_subscribers: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wpuf_transaction: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_campaign: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_campaign_list: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_custom_field: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_email: Datos: 0.02MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_email_user_stat: Datos: 1.75MB + Índice: 1.65MB + Motor MyISAM
    wp_wysija_email_user_url: Datos: 0.11MB + Índice: 0.11MB + Motor MyISAM
    wp_wysija_form: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_list: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_queue: Datos: 0.08MB + Índice: 0.15MB + Motor MyISAM
    wp_wysija_subscriber_ips: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_url: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_url_mail: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
    wp_wysija_user: Datos: 0.18MB + Índice: 0.13MB + Motor MyISAM
    wp_wysija_user_field: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_user_history: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_user_list: Datos: 0.03MB + Índice: 0.06MB + Motor MyISAM
    wp_yoast_seo_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_yoast_seo_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM

    ### Post Type Counts ###

    attachment: 2169
    custom_css: 3
    mailpoet_page: 1
    mc4wp-form: 1
    nav_menu_item: 28
    oembed_cache: 1
    page: 37
    post: 43
    product: 2372
    revision: 113
    shop_order: 122
    woo_usn-sms-panel: 1
    wpcf7_contact_form: 2
    wpuf_forms: 1
    wpuf_input: 10
    wysijap: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (25) ###

    Advanced Database Cleaner: por Younes JFR. – 3.0.3
    Akismet Anti-Spam: por Automattic – 4.1.6
    Ban Users: por Remi Corson – 1.0
    Bootstrap for Contact Form 7: por Felix Arntz – 1.4.8
    Contact Form 7: por Takayuki Miyoshi – 5.2.2
    Cookie Notice: por dFactory – 1.3.2
    CSV Importer: por Denis Kobozev
    Bryan Headrick – 0.3.9

    Currency per Product for WooCommerce: por Tyche Softwares – 1.4.7
    Disable Comments: por WPDeveloper – 1.11.0
    Jetpack by WordPress.com: por Automattic – 9.0.2
    Loco Translate: por Tim Whitlock – 2.4.3
    Mailchimp for WooCommerce: por Mailchimp – 2.4.7 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    No CAPTCHA reCAPTCHA for WooCommerce: por MailOptin Team – 1.2.6 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    Pagopar – WooCommerce Gateway: por Pagopar – 1.4.3 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    Storefront Extension – Align Menu Right: por PootlePress – 1.0.0
    SG Optimizer: por SiteGround – 5.6.7
    Ultimate WooCommerce Auction Plugin: por Nitesh Singh – 2.0.10 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    User Export (with their Meta Data): por Daniel Loureiro – 0.6.7
    Product Customer List for WooCommerce: por Kokomo – 2.9.2 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    Woocommerce delete product images: por Husain Ahmed – 1.0.2 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    WooCommerce: por Automattic – 4.5.2
    WooVIP: por Long Watch Studio – 1.3.9 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    Wordfence Security: por Wordfence – 7.4.11
    WP Subtitle: por Ben Huson
    Husani Oakley – 3.4

    ReCaptcha v2 for Contact Form 7: por IQComputing – 1.2.9

    ### Inactive Plugins (3) ###

    Ultimate SMS Notifications for WooCommerce: por HomeScript – 1.4.1 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    User Verification: por PickPlugins – 1.0.49
    WP Super Cache: por Automattic – 1.7.1

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: PYG (₲)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: auction (auction)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔

    ### WC Pages ###

    Base de la tienda: #53882 – /catalogo/
    Carrito: #34785 – /cart/
    Finalizar compra: #34786 – /checkout/
    Mi cuenta: #34787 – /mi-cuenta/
    Términos y condiciones: #34950 – /privacidad/

    ### Theme ###

    Name: Storefront
    Version: 2.5.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
    te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: subastasfral/woocommerce/myaccount/dashboard.php
    subastasfral/woocommerce/myaccount/downloads.php
    subastasfral/woocommerce/myaccount/form-add-payment-method.php
    subastasfral/woocommerce/myaccount/form-edit-account.php
    subastasfral/woocommerce/myaccount/form-edit-address.php
    subastasfral/woocommerce/myaccount/form-login.php
    subastasfral/woocommerce/myaccount/form-lost-password.php
    subastasfral/woocommerce/myaccount/form-reset-password.php
    subastasfral/woocommerce/myaccount/lost-password-confirmation.php
    subastasfral/woocommerce/myaccount/my-account.php
    subastasfral/woocommerce/myaccount/my-address.php
    subastasfral/woocommerce/myaccount/my-downloads.php
    subastasfral/woocommerce/myaccount/my-orders.php
    subastasfral/woocommerce/myaccount/navigation.php
    subastasfral/woocommerce/myaccount/orders.php
    subastasfral/woocommerce/myaccount/payment-methods.php
    subastasfral/woocommerce/myaccount/view-order.php

    ### Action Scheduler ###

    Cancelada: 1
    Oldest: 2020-09-25 17:37:41 -0400
    Newest: 2020-09-25 17:37:41 -0400

    Completo: 2.499
    Oldest: 2020-09-11 20:29:37 -0400
    Newest: 2020-10-12 21:22:06 -0300

    Fallida: 1
    Oldest: –
    Newest: –

    Thread Starter manuacu77

    (@manuacu77)

    5 years, 8 months ago

    Sorry for the time to respond, Thanks for you support 🙂

    Plugin Author Nitesh

    (@nitesh_singh)

    5 years, 8 months ago

    Hi @manuacu77 ,

    We have released a plugin update where we have updated code to handle this problem. Could you please update the plugin and test this problem on your website and let us know.

    Regards,
    Nitesh

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Winner bid emails’ is closed to new replies.