with new Dokan Interface

  • Caridor

    (@shaar7)


    1 week, 1 day ago

    Hello,

    Currently, Dokan has released a new update and changed the dashboard interface.
    With the old interface on the order on the dukan vendor dashboard. the PDF invoice was appearing on each order row. But now, after the Dokan update this icon is not appearing, so users are not able to download the invoice PDF.

    How can we fix that?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    1 week, 1 day ago

    Hey @shaar7,

    Could you show us which screen you are referring to and which button using screenshots?
    How to upload images to ww.wp.xz.cn

    I also assume you are talking about the free version of Dokan. Is that correct?

    Thread Starter Caridor

    (@shaar7)

    1 week, 1 day ago

    yes free version of Dokan even the paid.

    before https://ibb.co/JWMcbYMc as the attached image where i put arrow there was icon for PDF invoice so vendor open the pdf invoice. but now its not appearing .

    Plugin Contributor Darren Peyou

    (@dpeyou)

    1 week ago

    @shaar7,

    Could you check your WooCommerce error logs? There could be a relevant error message.

    Something else to try:
    Since you are using a paid version of Dokan, ask their support what change they made that would cause this error or loss of compatibility.

    Here is the key information we need:
    Whether the change was applied in the free version or paid extension of Dokan.

Viewing 3 replies - 1 through 3 (of 3 total)

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