Withdraw Request Button does not work

  • Resolved janothemes

    (@janothemes)


    4 years, 2 months ago

    Hi,

    The withdraw request button inside seller dashboard does not work, And when I check the console, it throw javascript error on click.

    Uncaught TypeError: i is undefined underscore.min.js:
    template Underscore

    Can some one please check the issue? We are also using Dokan Pro.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tanjir Al Mamun

    (@tanjiralmamun)

    4 years, 2 months ago

    Hi @janothemes,

    It looks like there might have a conflict on your site. So, this will need to check if that is coming from any theme or plugin. Please make sure that you’ve already done the conflict test. If you haven’t yet, please follow the below procedures for testing purposes.

    • Please deactivate all plugins except the Dokan and WooCommerce.

      • If the above method doesn’t resolve your problem, then go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    If you are still having the problem, then kindly contact us through our support channel for further investigation.

    Thank you!

    Tanjir Al Mamun

    (@tanjiralmamun)

    4 years, 2 months ago

    Hi @janothemes,

    Due to inactivity, I am going to close this topic.

    If you have any further queries, feel free to create a new topic.

    Thanks!

    ratehour

    (@ratehour)

    3 years, 11 months ago

    got error when i request for withdraw?

    Uncaught TypeError: Cannot read properties of undefined (reading 'open')
    at Object.openRequestWithdrawWindow (dokan.js?ver=1646315771:3354:29)
    at HTMLButtonElement.<anonymous> (dokan.js?ver=1646315771:3326:32)
    at HTMLButtonElement.dispatch (jquery.min.js:2:43064)
    at v.handle (jquery.min.js:2:41048)
Viewing 3 replies - 1 through 3 (of 3 total)

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