Withdrawal doesn’t go through

  • juliussss

    (@juliussss)


    3 weeks ago

    Dear KOMMERS Team,

    I just installed your Revoker Plugin and the UI seems to work perfectly fine. Sadly, the actual Withdrawal and all the other stuff that is supposed to happen doesn’t. When I try to Withdrawal an Order, i just get an “Error saving the withdrawal.” test, with nothing else Happening.

    If you have a solution to that problem, I would be glad to hear it!

    The page I need help with: [log in to see the link]

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  • Jonathandejong

    (@jonathandejong)

    1 week, 3 days ago

    This is a very real and big issue that you may want to address asap.

    I did a deep dive test of this plugin myself and found the same issue. The problem lies in how you set up the logic around the plugin activation and creation of the custom database table. The logic is flawed in such a way that the table is never created.

    Then, there’s no way to recover from that failure in the plugin either, so all that happens is that when attempting to create a withdrawal in any way (most commonly through the frontend on order page) this ambiguous error will occur.

    To be clear this error prevents anyone from using the plugin in its current version.

Viewing 1 replies (of 1 total)

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