• Resolved caninde

    (@caninde)


    when I add a filter it works very well but when I remove the filter it goes to an error page.
    I am redirected to a page “shop/?wlfilter=1” which is a page that doesn’t exist.

    Another thing is how to apply the filter to redirect the page? It is possible?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @caninde

    Thanks for contacting us 🙂

    Sorry to hear about the trouble you had. With due respect, we’d like to inform you that it doesn’t seem to be an issue with the WooLentor plugin.

    I think the slug of your page hasn’t been set properly

    Below is a screenshot for your convenience:

    https://tppr.me/GMK6T

    Could you please try setting the permalink structure to the following option?

    https://tppr.me/XdC3p

    Hopefully, it will fix the issue. If not, could you please reach out to our support team through our support website?

    Our support team will definitely help you with this.

    Sincerely,
    Tarek

    Thread Starter caninde

    (@caninde)

    It was the link configuration problem. Thanks

    Thank you so much for letting me know 🙂

    The pleasure was all mine. It’s great to hear that you have managed to figure out the issue 👍

    If I can be of help with anything else, don’t hesitate to reach out.

    Best of luck,
    Tarek

Viewing 3 replies - 1 through 3 (of 3 total)

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