hello @dperrymurray
Thanks for reaching out.
Can you please provide some background on this issue? Have you always had this problem when using our plugins or did it just start recently? Also, was this as a result of an update to either your theme, our plugin or any other plugins you have installed?
Issues like this are usually as a result of a theme/plugin conflict but just to be sure, can you run through the steps in this guide to determine if this behavior is indeed the result of a conflict: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
Let me know what you find.
Thanks and best regards,
Marho
I am using the same theme and this plugin on multiple sites but only experiencing on this one particular site: https://parkside.murrayschools.org/
One thing I noticed is that the plugin settings are different on the problem site, yet the versions are all the same (5.2.1.1). For example:
– the problem site plugin settings does not include a “Live Refresh” option, whereas the sites working do have that option
– the problem site plugin settings doesn’t allow me to change the “End of Day Cutoff” setting but the sites working does
– the problem site plugin has different than the sites that work
To me it appears it is a different version but but it says its the same.
Hi @dperrymurray , I’ve just visited your site and I’ve been able to navigate to 2021 and view the events.
Did you manage to fix the issue by any chance?
Cheers,
Eugene.
Hi,
This thread has been inactive for a while now so, I am going to go ahead and close it.
Should you need further assistance with this topic, feel free to open a new thread.
Have a great day.
Kind regards,
Masood
