woo-commerce

  • Resolved vishw

    (@vishw)


    6 years, 3 months ago

    i use woo-commerce plugin version 3.8.1 but not any type of email was sent i am trying to all set up but not mail is not send by customer and admin
    is it version issues? or some other conflict issues i have try smtp pluging also but not workig
    How to fix email notifications in Woocommerce pls ans

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kel C. a11n

    (@kellymetal)

    6 years, 3 months ago

    Hi there!

    There are many different things that can cause emails not to be sent, from issues with gateways (if they are not updating the order status), to settings on the site or server. Please go through the troubleshooting steps in the Email FAQ here to diagnose what is causing the issue with the emails not sending on your site:
    https://docs.woocommerce.com/document/email-faq/

    I hope that helps! Have a wonderful day!

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    6 years, 2 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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