Woocommerce

  • Resolved derlehre

    (@derlehre)


    6 months, 1 week ago

    When the users buy a course through woocommerce checkout, they don’t know what to do next. And when they click on the product item(which is the course they purchasd) they’ll be redirected to the same product again and there is a button of Add to card although they bought it.

    Instead, they should be redirected automatically to the course page they bought or to the account page of Masteriyo

    • This topic was modified 6 months, 1 week ago by derlehre.
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  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    6 months, 1 week ago

    Hi @derlehre,

    Thank you for sharing your concern. I understand that after buying a course through WooCommerce, users may be unsure what to do next. Clicking the product takes them back to the same product page with the “Add to Cart” button.

    This happens because WooCommerce treats the course as a product, not as a completed course. The WooCommerce integration in Masteriyo handles the full purchase process. This includes orders, user registration during checkout, order and signup emails, and the Thank You page shown after a purchase.

    We agree that an auto-redirect feature would be helpful, and we have already submitted a feature request for this.

    As an temporary solution, after purchasing, WooCommerce redirects users to the Thank You page, which does not include a link to access the course. To help students, you can customize this page and add a direct link to their course dashboard.

    You can follow this guide to customize the Thank You page: Customize WooCommerce Thank You Page

    After customization, you can add a link like this: https://example.com/account/#/courses

    Best Regards!

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