Woocommerce Analytics Issue (Blank Screen)

  • Resolved aumvaghela

    (@aumvaghela)


    2 years, 9 months ago

    Not able to see anything when i click on Analytics tab , it just shows me white screen and also redirects me to Woocommerce Tab and shows nothing.

    • This topic was modified 2 years, 9 months ago by aumvaghela.
    • This topic was modified 2 years, 9 months ago by aumvaghela.

    The page I need help with: [log in to see the link]

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  • hrn1995 (woo-hc)

    (@aguinaldodarla)

    2 years, 8 months ago

    Hi @aumvaghela

    Thanks for the screenshot!

    First, can you please confirm if the issue persists on another browser? If not, please clear your browser cache. Clearing your browser cache may resolve the issue.

    If the issue persists, I highly recommend performing a conflict test (by switching to a default WordPress theme and see if the issue is gone, then if not, try deactivating all plugins and reactivating each to see which one causes the issue). You can find a more detailed explanation of how to do a conflict test here.

    If you’re still experiencing issues after following these steps, please provide us with more information about your setup.

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

    Thanks!

Viewing 1 replies (of 1 total)

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