• Resolved jsmcompay999

    (@jsmcompay999)


    Why does WooCommerce occasionally display the error {‘code’: ’empty_data’, ‘message’: ‘Not enough data to create this user.’, ‘data’: {‘status’: 400}} when posting customer details through Python to WooCommerce? This error seems to occur without any apparent cause, despite ensuring that all necessary details have been provided. Additionally, I have encountered another major issue where, when fetching a large response from WooCommerce (e.g., more than 1000 products), I receive a markup language instead of the expected response(json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)). This issue disrupts my entire workflow. Could you please provide a comprehensive solution to address these challenges?

Viewing 15 replies - 1 through 15 (of 25 total)
  • Hi there @jsmcompay999 👋

    Welcome to WooCommerce Support. I’d be happy to help you with this.

    Why does WooCommerce occasionally display the error {‘code’: ’empty_data’, ‘message’: ‘Not enough data to create this user.’, ‘data’: {‘status’: 400}} when posting customer details through Python to WooCommerce? This error seems to occur without any apparent cause, despite ensuring that all necessary details have been provided.

    From what I gather, this happens occasionally.

    Could you elaborate further on the conditions that are present, when this happens, along with the error rate (out of 10, or 100, for example)?

    Additionally, I have encountered another major issue where, when fetching a large response from WooCommerce (e.g., more than 1000 products), I receive a markup language instead of the expected response(json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)). This issue disrupts my entire workflow. Could you please provide a comprehensive solution to address these challenges?

    As a first step, could you share further details on the workflow in place?

    We await your response to better assist you.

    Thread Starter jsmcompay999

    (@jsmcompay999)

    I hope this message finds you well. I am currently facing an issue while attempting to export customers using the provided code. The response received is as follows:

    {'code': 'empty_data', 'message': 'Not enough data to create this user.', 'data': {'status': 400}}
    

    The process concludes with an exit code of 0.

    Below is the Python code snippet utilized for the customer export:

    from woocommerce import API
    
    url = "https://woo-sweetly-casual-music.wpcomstaging.com/"
    consumer_key = "ck_4d0fcbf47bc4a00e0c22d7577d75a7831ac14245"
    consumer_secret = "cs_a503bc3a1d73264660e4dd46749bfabc41eacf52"
    
    wcapi = API(
        url=url,
        consumer_key=consumer_key,
        consumer_secret=consumer_secret,
        version="wc/v3"
    )
    
    data = {
        "email": "[email protected]",
        "first_name": "John",
        "last_name": "Doe",
        "username": "john.doe",
        "billing": {
            "first_name": "John",
            "last_name": "Doe",
            "company": "",
            "address_1": "969 Market",
            "address_2": "",
            "city": "San Francisco",
            "state": "CA",
            "postcode": "94103",
            "country": "US",
            "email": "[email protected]",
            "phone": "(555) 555-5555"
        },
        "shipping": {
            "first_name": "John",
            "last_name": "Doe",
            "company": "",
            "address_1": "969 Market",
            "address_2": "",
            "city": "San Francisco",
            "state": "CA",
            "postcode": "94103",
            "country": "US"
        }
    }
    
    response = wcapi.post("customers", data)
    print(response.json())
    

    Despite my efforts, I am unable to export customers successfully. I would greatly appreciate your assistance in resolving this issue. If you have any insights or suggestions, please do share them at your earliest convenience.

    Thank you for your time and support.

    Hi there @jsmcompay999 👋

    I am currently facing an issue while attempting to export customers using the provided code.

    Just to clarify, did you already have a chance to reach out to the code developer(s) that provided the code, or otherwise?

    Furthermore, I noticed a .wpcomstaging.com address (documentation linked here) is included in the Python snippet.

    Therefore, I’m curious if the code is added with a block, or a shortcode.

    Cheers!

    • This reply was modified 2 years, 6 months ago by anastas10s. Reason: typo
    Thread Starter jsmcompay999

    (@jsmcompay999)

    Yes, I did utilize the code provided in the documentation, which you can find here. I integrated it into my project and conducted testing within the latest WooCommerce trial period.

    The code successfully connects to the WooCommerce API, but when attempting to export customers, the response received is:

    {'code': 'empty_data', 'message': 'Not enough data to create this user.', 'data': {'status': 400}}
    

    I wanted to seek your expertise in understanding if there are any known issues or modifications needed to address this challenge.

    Regarding the domain, the use of “.wpcomstaging.com” is intentional, as it’s part of the staging environment provided by WooCommerce during the trial period.

    Saif

    (@babylon1999)

    Hello @jsmcompay999,

    I was able to replicate the same issue on my WordPress.com test site. Luckily, in my case, the error was more specific.

    {'code': 'rest_missing_callback_param', 'message': 'Missing parameter(s): password', 'data': {'status': 400, 'params': ['password']}}

    When I passed a password, the account was created as expected. However, on a non-WordPress.com site, I’m able to create a customer without a password. : \

    I’ll move this to the team to investigate whether it’s related to WordPress.com’s multi-site configuration. Meanwhile, could you please verify if adding a password resolves the issue?

    Example:

    data = {
        "email": "[email protected]",
        "first_name": "John",
        "last_name": "Doe",
        "username": "john123.doe",
        "password":"123",
        "billing": {
            "first_name": "John",
            "last_name": "Doe",
            "company": "",
            "address_1": "969 Market",
            "address_2": "",
            "city": "San Francisco",
            "state": "CA",
            "postcode": "94103",
            "country": "US",
            "email": "[email protected]",
            "phone": "(555) 555-5555"
        },
        "shipping": {
            "first_name": "John",
            "last_name": "Doe",
            "company": "",
            "address_1": "969 Market",
            "address_2": "",
            "city": "San Francisco",
            "state": "CA",
            "postcode": "94103",
            "country": "US"
        }
    }

    Let us know how it goes!

    Saif

    (@babylon1999)

    Also, please revoke your API keys as fast as you possibly can, this is a public forum. :‎)

    Thread Starter jsmcompay999

    (@jsmcompay999)

    I am still encountering an issue with my current integration attempt. The error message received is as follows:

    {'code': 'empty_data', 'message': 'Not enough data to create this user.', 'data': {'status': 400}}
    

    The process concluded with exit code 0, and I am seeking assistance in resolving this issue.

    As a Python Developer, I am actively working on perfecting an application integrated with WooCommerce. In an effort to conduct thorough testing and integration, I am in need of the latest version of WooCommerce. To facilitate this, I opted for your trial period for WooCommerce in this Website., which purportedly provides access to the latest version for testing purposes i believe.

    However, during this trial, I encountered the aforementioned error. I am reaching out as a developer seeking guidance on obtaining the latest version of WooCommerce for testing and seamless integration. Any information or assistance provided will greatly contribute to refining my application.

    Additionally, could you please advise on where to check for updates happening in WooCommerce? Given that frequent updates in WooCommerce may lead to changes in our code, staying informed about the latest developments is crucial for maintaining the integrity of our integration.

    Saif

    (@babylon1999)

    I am still encountering an issue with my current integration attempt. The error message received is as follows:

    Just to confirm, have you tried to add a password as previously suggested?

    If that didn’t resolve the issue, try adding all the customer properties listed here one by one to identify the required field causing the error. If the error persists even after adding all of them, please share a copy of your site’s system status to help us get a better understanding of your website’s configuration. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Additionally, could you please advise on where to check for updates happening in WooCommerce? Given that frequent updates in WooCommerce may lead to changes in our code, staying informed about the latest developments is crucial for maintaining the integrity of our integration.

    All the changes will be listed in the plugin’s channel log file: https://github.com/woocommerce/woocommerce/blob/trunk/changelog.txt

    Let us know how it goes!

    Thread Starter jsmcompay999

    (@jsmcompay999)

    
    Still not working , Here is my system status`
    
    ### WordPress Environment ###
    
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    Site address (URL): https://woo-generously-atomic-peanut.wpcomstaging.com
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    REST API Version: ✔ 8.4.0.10
    WC Blocks Version: ✔ 11.5.4
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    WP Multisite: –
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    WP Debug Mode: –
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    Language: en_GB
    External object cache: ✔
    
    ### Server Environment ###
    
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    PHP Version: 8.1.26
    PHP Post Max Size: 2 GB
    PHP Time Limit: 1200
    PHP Max Input Vars: 6144
    cURL Version: 8.4.0
    OpenSSL/1.1.1w
    
    SUHOSIN Installed: –
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    Max Upload Size: 2 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
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    WC Database Prefix: wp_
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    post: 2
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    wp_template: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (22) ###
    
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    ### Must Use Plugins (1) ###
    
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    ### Settings ###
    
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    Connected to Woo.com: –
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    `

    Thread Starter jsmcompay999

    (@jsmcompay999)

    Saif

    (@babylon1999)

    Could you please navigate to “WooCommerce → Settings → Accounts & Privacy” and make sure this option is enabled?


    Link to image: https://d.pr/i/OzTOtj

    How am i able to access 8.4 ,even though in the log is says 8.3 is latest version of WooCommerce????

    That’s because your site is hosted with us (WooExpress) which doesn’t use the stander version of WooCommerce. More about this can be found in the FAQ section of this guide: https://woo.com/document/woo-express/#faq


    Look forward to hearing back from you.

    Thread Starter jsmcompay999

    (@jsmcompay999)

    HI, It has come to my notice that the default setting is configured to “True,” and despite this, the system continues to display the same error. I have diligently tested various methods to identify any potential issues, only to find that the export functionality in SaleOrders is encountering a setback. Specifically, when attempting to export customers, the process is not functioning as expected. Sale Orders are created with empty customer .

    Hi there @jsmcompay999 👋

    Please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter jsmcompay999

    (@jsmcompay999)

    Zee

    (@doublezed2)

    Hi jsmcompay999

    Thank you for your reply.

    By looking at your screenshot, it appears that we have a connection issue.
    Can you please check the My Stores page and see if a connection has been created? If it is already created then disconnect the store and connect it again.

    Here is a screenshot for your reference:
    https://prnt.sc/Vu8URsYiBuFH

    Let me know how it goes. 🙂

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