• Resolved martijnfm

    (@martijnfm)


    Hello,

    I have a bit of a weird issue. Our store has a few categories and a few subcategories. Now I’m trying to add the products.

    If I add a product to a subcategorie, and then open the store and go to the main categorie, then it doesn’t show any products / subcategories. It does show the number of products in the categorie. But other than that it says something like “No products were found matching your selection.

    If I add this same product to the main categorie, then the product and the subcategories are visible.

    So it shows everything we want to see when I add a product to the main categorie. But that’s not really how we want to have our shop.

    Any suggestions? Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Post a screen shot please. Have you assigned it to the main category too?

    Thread Starter martijnfm

    (@martijnfm)

    There is nothing to see, as there is nothing diplasyed.

    If I assign a product to the main category, then all the subcategories also show up.

    If not, then they don’t show. And I want them to be shown, without a product in the main category.

    • This reply was modified 7 years, 11 months ago by martijnfm.
    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    @martijnfm If you have server side caching, please clear the cache and see if that resolves the issue. If it does not, please go to WooCommerce > Status and copy/paste the System Status Report here for us to review.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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