• Resolved joecreative007

    (@joecreative007)


    There’s a bunch of missing required billing fields on my client’s checkout page when those fields aren’t an available option on the page. Upon checkout, the small PayPal window pops up, I log in, shown the amount with the option to use my PayPal balance or the bank attached to my PayPal account, click the purchase button, the window closes and my PayPal info is passed to my website checkout page correctly – which is all normal. But then on my website checkout page I click the Place Order button and the page returns the following errors:

    Billing First name is a required field.
    Billing Last name is a required field.
    Billing Country is a required field.
    Billing Street address is a required field.
    Billing Town / City is a required field.
    Billing State is a required field.
    Billing ZIP is a required field.
    Billing Email address is a required field.

    Now in the Dahsboard/WooCommerce/Settings/Payments backend page there is a checkbox for “Require Billing Address” with the added note under it reading “PayPal only returns a shipping address back to the website. To make sure billing address is returned as well, please enable this functionality on your PayPal account by calling PayPal Technical Support.” which is already UNCHECKED. This would seem to be set correctly and yet the checkout page still appears to be asking for it.

    Please advise.
    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello, @joecreative007 I have checked your site and everything is working well can you please create a video and share it with me so that I can check the issue and let you know the best possible way for this.

    Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi @joecreative007,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,

    Ross

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Woocommerce Checkout Page missing required fields errors’ is closed to new replies.