WooCommerce Crushed

  • Resolved cristinav1983

    (@cristinav1983)


    3 years, 2 months ago

    Hello guys,

    I need help. I looked on my wp 1h ago and woocomerce is not there.. I didn’t unistall it or things like this. If i want to install it again, it appears one error( the file can not be installed) it says that is allready there..But no.. no WC.. my website is dead..

    Please help.. Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ian Sackofwits

    (@plantprogrammer)

    3 years, 2 months ago

    Hey, cristinav1983, did you receive any WordPress errors indicating an error that caused your site to crash?

    I would recommend reaching out to your hosting provider to see if they can help you with this.

    Otherwise, I would try doing some investigation via FTP to see what’s going on.

    Thread Starter cristinav1983

    (@cristinav1983)

    3 years, 2 months ago

    Thanks a lot. I talked with the provider and the helped me.

    Roxy

    (@roxannestoltz)

    3 years, 2 months ago

    Hi @cristinav1983 ,

    Really glad that the suggestion provided by @plantprogrammer has helped guide you in the right direction towards getting this resolved.

    I will go ahead and mark this as resolved then – feel free to create a new topic if you need further help 🙂

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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