Woocommerce CSV Import Image Issue

  • Resolved b8engl

    (@b8engl)


    7 years, 1 month ago

    I have notice when I finish impport a CSV for some reason the tool recreates the same images, example:

    Original image – iphone-6-black
    Images recreated – iphone-6-black-1, iphone-6-black-2, iphone-6-black-3, etc…

    Why it does that when import? And how come I can’t uploade the products if I don’t have the image already uploaded, it says, X products have been ignored…

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EtienneP a11n

    (@etiennep)

    7 years, 1 month ago

    Hi there!

    Are you using the built-in CSV Product importer/exporter in WooCommerce – https://docs.woocommerce.com/document/product-csv-importer-exporter/

    If yes, I just tested with the sample CSV file here and it did not create duplicate images and I could upload a product when I have already uploaded the image to my site.

    If you are not using the built-in CSV Product importer/exporter in WooCommerce, I would suggest you reach out to the plugin’s support for help.

    Otherwise, if you are using the built-in CSV Product importer/exporter, would you mind sharing the CSV file you are importing? You can edit it to only include the iphone-6-black product and you can send it to us via https://send.firefox.com/

    Plugin Support EtienneP a11n

    (@etiennep)

    7 years ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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